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Platinum Health & Fitness at 9450 Transit Rd, East Amherst, NY, offers a welcoming environment with diverse equipment and friendly staff. This clean facility provides an inclusive atmosphere for all fitness levels and focuses on cleanliness and organization. The gym operates from early morning to late evening and features modern amenities like a nature trail and massage therapy, making it a preferred choice for many locals looking to achieve their health goals.

While the gym is praised for its cleanliness, equipment variety, and helpful staff, some customers have raised concerns about overcrowding and membership cancellations. Consider visiting during non-peak hours for a more enjoyable experience.

Pros:

  • Modern equipment
  • Diverse equipment selection
  • Friendly and helpful staff
  • Very clean facility
  • Inclusive atmosphere
  • Nature trail
  • Personal training and massage therapy
  • Extended operating hours
  • Locally owned and family-operated
  • Welcoming community

Cons:

  • Some complaints about overcrowding
  • Issues with membership cancellations
  • Concerns about customer service

Location / Contact

Rating Stats

4.2

out of 5.0

7 reviews
5.0
1 reviews
4.0
1 reviews
3.0
4 reviews
2.0
34 reviews
1.0

Reviews (47)

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After being a member at both Catalyst and Crunch in the past I can say without a doubt that Platinum Fitness is the best gym in Buffalo. Unlike some other facilities there is no grunting, screaming, or weight slamming of any kind. And I rarely ever have to wait to get on a bench or a machine. Going there is usually my favorite part of the day. It feels like a community. Everyone from the members to the staff is so friendly and welcoming.

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Quite dirty now. It used to be clean. I put a mat on the floor upstairs and saw dirt everywhere. This is probably the only gym in western New York that does not have wiping cloths to use on equipment and mats. I don’t go much anymore.

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I've been a member here for 6 years. It's not a huge place but it has everything you need to get or stay fit. It's never overcrowded and the place is always very clean. The equipment is always kept in working order. They do offer trainers and some other on site health routines that I don't use. The staff is always friendly. If looking for a gym check them out.

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Stay away at all costs! Ripoff. I joined and cancelled my membership immediately but my credit card was charged every month until my card expired Zero customer service. Calling the NYS Attorney General. They can't go out of business soon enough!#ripoffgym

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Over crowded, small gym. Weekends used to be the best time but now the lot is full at 7am. Contract can’t expire soon enough! Staff is very nice though! Just not a reasonable size to accommodate the number of people. This is not the gym for the serious lifter. If you like cardio equipment and sitting on a bench on your phone for an hour this is the perfect place for you!

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Nice facilities but absolutely terrible customer service!

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If you like over crowded, tiny garage gyms with budget equipment then this place is for you. I looked past the bad equipment and got by back when I’d walk into an empty gym In the morning. Now, it’s full of clowns taking up space.

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This place became a second home to me for the three months I was visiting family in Buffalo. They organized a special temporary membership for me for the time that I was in town, and their trainer Adam kept me on track for my bodybuilding competition while I was away from my home gym and coach. Always friendly and accommodating. Thank you for everything!

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I highly recommend this facility. There is a good variety of equipment including free weights as well as machines. The facilty is never crowded and I have never had a problem getting access to a machine. The facilty is also very clean and the staff is very pleasant.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 47 reviews.

The address is: 9450 Transit Rd, East Amherst, NY 14051, United States .

The contact number is +1 716-688-7100

This service is listed under Fitness Center .

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