Platinum Health & Fitness at 9450 Transit Rd, East Amherst, NY, offers a welcoming environment with diverse equipment and friendly staff. This clean facility provides an inclusive atmosphere for all fitness levels and focuses on cleanliness and organization. The gym operates from early morning to late evening and features modern amenities like a nature trail and massage therapy, making it a preferred choice for many locals looking to achieve their health goals.
While the gym is praised for its cleanliness, equipment variety, and helpful staff, some customers have raised concerns about overcrowding and membership cancellations. Consider visiting during non-peak hours for a more enjoyable experience.
Pros:
- Modern equipment
- Diverse equipment selection
- Friendly and helpful staff
- Very clean facility
- Inclusive atmosphere
- Nature trail
- Personal training and massage therapy
- Extended operating hours
- Locally owned and family-operated
- Welcoming community
Cons:
- Some complaints about overcrowding
- Issues with membership cancellations
- Concerns about customer service
Location / Contact
- Address: 9450 Transit Rd, East Amherst, NY 14051, United States
- Phone:+1 716-688-7100
- Website:platinumfitnessny.com
Rating Stats
Reviews (47)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 47 reviews.
The address is: 9450 Transit Rd, East Amherst, NY 14051, United States .
The contact number is +1 716-688-7100
This service is listed under Fitness Center .
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Casey Stoll
2 years ago
Fantastic gym all around - Perfect size, a great selection of equipment, and an incredibly friendly staff. I purchased a day pass 45 minutes before closing, managed to have an excellent workout, and was encouraged to come back the next day (free of charge). Nothing but good things to say about Platinum Fitness and I would absolutely be a member if I lived in the area!
Paul Recktenwald
3 years ago
Anna A
3 years ago
Thank you for the review Anna. We are glad you enjoy the facility!
Stacey Blocher
3 years ago
Thank you for the review Stacey. We are glad you enjoy the facility!
Paul Perrello
3 years ago
Moved from 3 miles to 20 miles away and they demand payment for the complete contract to leave. It is not as nice as the larger gym, it was just close. I expected a fee but they are crooked. Beware !!!!!
Gary Underwood
3 years ago
Great place, great people, good place to work out..
korey peters
3 years ago
Very clean place. Wonderful employees
Jeff Krol
3 years ago
Platinum Fitness staff are friendly, helpful, accommodating, and always made me feel like my questions were as important to them as they were to me. Facility and equipment are always clean, and the nature trail in the back is a feature I have literally never seen before at any other gym. Never liked the experience of going to a gym until I found this one. Cannot recommend highly enough.
Todd Therrien
3 years ago
Rick the manager/owner, and all of his staff members are grade A with customer service. I was so impressed with the cleanliness and organization of the club. The staff and trainers are extremely helpful and courteous. Platinum Fitness is the best fitness center around. Being locally owned and operated by a great family is just icing on the cake. I highly recommend stopping in to the club to check it out, it won’t disappoint. In an effort to help western New Yorkers stay active and healthy during Covid, Rick (manager/ owner) created a quarter mile nature trail in the back of gym. I was truly amazed at the beauty and tranquility, but more so on the effort the Platinum fitness team put forth for western New Yorkers.
Richard J Panaro Jr
3 years ago
First day back at the gym and I’m not surprised at how clean, prepared and professional it was. The funny thing is, Platinum Fitness was already the cleanest gym I had ever been to by a landslide and today just further reaffirms it. The new lighting takes down what we’re previously brighter bulbs and replaces them with a cooler, more relaxed feel so that’s a home run. In all honesty, just glad to be back getting the heart rate up and enjoying another sense of normalcy! Cheers!!