WellWay - Cape Coral offers a wide range of wellness services including a gym, therapy pools, and a variety of group classes. Located behind Cape Coral Hospital, it provides convenient parking and easy access. Members highlight the friendly, knowledgeable staff and the clean, organized facilities. WellWay also offers specialized physical therapy services which many reviewers recommend.
However, recent management changes have led to dissatisfaction among long-time members. Complaints include poor maintenance, higher costs, and unfriendly staff. While the facility generally impresses with its variety and quality, some feel the membership fees are steep and the weekend hours limited.
Pros:
- Wide range of wellness services
- Friendly and knowledgeable staff
- Clean and organized facilities
- Convenient location
- Specialized physical therapy services
- Variety of group classes
- Well-equipped gym and therapy pools
- Kid Zone for childcare
- Open early on weekdays
- Professional fitness assessments
Cons:
- High membership fees
- Limited weekend hours
- Recent decline in customer service
Location / Contact
- Address: 609 SE 13th Ct, Cape Coral, FL 33990, United States
- Phone:+1 239-360-7492
- Website:wellway.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 120 reviews.
The address is: 609 SE 13th Ct, Cape Coral, FL 33990, United States .
The contact number is +1 239-360-7492
This service is listed under Wellness Center .
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Katherine dobbs
1 year ago
They are great. I have been working with a trainer for physical therapy both in the pool & on land for a aching back. They have helped tremendously
Bill McDonald
1 year ago
Went for physical therapy.
Flash305 Johnson
1 year ago
Very Nice and Clean people are wonderful
David Janis
1 year ago
It has been many years since I was a member...back when it was the Wellness Center. The entire staff was welcoming and extremely helpful. I had a personal trainer who taught me well. I have carried her training with me all these years as I have created a home gym system based on what I learned at WellWay aka the Wellness Center. One of these days I have to make a point to visit. Great memories and great results. Thank you.David J.
spacey
1 year ago
Horrible customer service
Minnie Campbell
1 year ago
Awesome customer service,Very clean and organized facility.They have everything you need there when you're working out.
SJ
1 year ago
Just got off the phone with someone about swimming lessons for my children. I don’t know what her problem was but her tone on the phone was very rude and condescending. I don’t have much experience with formal swimming lessons and I was referred to her for advice, and honesty, I am regretting calling her.If this is how they treat customers I might sign my children up somewhere else. I would hate to have to encounter any more of that rudeness in person.
max veritas
1 year ago
ever since this gym got sold, it has dropped down hill fast. I been a member for 3+ years and never had a complaint, however, it has gotten bad. I will be paying 1/3 of the price at Anytime Fitness.
matt martelli
1 year ago
All the employees left as this gym as it got bought out. What a nightmare this has been for members. Now, it seems like this place should be called LA Fitness instead. The quality of people who work there has dropped. Horrible job by the hospital selling this gym to people who do not care about its members.
BARBARA SNYDER
1 year ago
My experience there is with a physical therapist in the pool for easy exercises with a painful body. I find this to be very helpful and the therapists to help me are very good at what they do. I’m finding this therapy. Very pleasant and refreshing. It’s a nice environment and helpful for my joints. I’m so glad I had this opportunity to do the pool exercise for my better health.