Planet Fitness in Farmers Branch, TX, located in Valwood Plaza, offers a welcoming and clean environment for individuals of all fitness levels. With recently updated equipment and a friendly, attentive staff, this gym has earned praise for its cleanliness and customer service. Most of the negative feedback stems from temporary inconveniences due to ongoing renovations and occasional equipment maintenance issues.
However, members appreciate the affordable pricing and the range of amenities, including free training and hydro massage chairs. The gym operates 24/7 on weekdays, though weekend hours are more limited. Overall, Planet Fitness stands out as a solid choice for those seeking a clean, supportive, and cost-effective workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities with constant maintenance
- Wide range of updated equipment
- Affordable membership options
- Open 24 hours on weekdays
- Hydro massage chairs and other amenities available
- Free training with membership
- Spacious and not overly crowded
- Welcoming atmosphere with no judgment
- Great customer service
Cons:
- Some equipment is occasionally out of order
- Limited weekend hours
- Renovations causing temporary inconvenience
Location / Contact
- Address: 2740 Valwood Pkwy Ste 147, Farmers Branch, TX 75234, United States
- Phone:+1 214-814-5878
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 2740 Valwood Pkwy Ste 147, Farmers Branch, TX 75234, United States .
The contact number is +1 214-814-5878
This service is listed under Gym .
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Amberly Hatfield
2 years ago
So far not very impressed. I signed up because this was the only gym that has classes that dont conflict with my work schedule. I have the black card but cant sign up for classes at locations that aren't my home gym. Its impossible to get ahold of the front desk to ask about the schedule. I was able to speak with the call center and they were useless and told me to go to the actual location and ask. I dont want to drive up there just to be told the class is full. A bunch of the machines are broken and the equipment is everywhere. People are just sitting on the machines not using them. Im gonna go there again today and if the class is full im probably canceling.Update: So yeah the class is canceled because they don't have an instructor. Went to another location same story. Canceled and went to 24 hour fitness 🙃.
NTXDvixby
2 years ago
The staff were great the equipment was spread an placed nicely with a wide range of equipment the locker room an whole building was clean an most people were very nice.
Juliet Thompson
2 years ago
I’ve been to a few different locations in the DFW area. This is the best one in my opinion. It’s always clean and the staff is super friendly. They recently updated all of the equipment and made changes to the workout areas. It’s more accessible now and easier to find things.
Pierre Allen
2 years ago
Great gym when I was working out I saw the employee clean the gym equipment
Pedro Benitez
2 years ago
Brand New equipment(Literally with most recent location update), well maintained facility, with an awesome friendly staff team. Farmer's Branch Planet Fitness never disappoints. Been a member there for several years.
Christian Guzman
2 years ago
I was there this morning and realized that all the weight lifting machines were gone but, only the cardio machines were there. It didn't matter but I only wanted to ask why?
David Webber
2 years ago
Great customer service. The new manager Davd and the staff was very helpful with the reactivation of my account. Great gym.
Jay Yates
2 years ago
Very nice large PF that isn’t too busy every time I visit. Staff is friendly and facility is clean. Lots of equipment.
Esmeralda Cruz
2 years ago
Very clean space. But some equipment is broken. They have to do a better job cleaning the mirrors
B.R. Watkins
2 years ago
Applied for a Training position. Very clearly a training application. Had me travel tk the location and ask me to do the front desk. Never applied for that role and they advertise a trainer role.