Planet Fitness in Farmers Branch, TX, located in Valwood Plaza, offers a welcoming and clean environment for individuals of all fitness levels. With recently updated equipment and a friendly, attentive staff, this gym has earned praise for its cleanliness and customer service. Most of the negative feedback stems from temporary inconveniences due to ongoing renovations and occasional equipment maintenance issues.
However, members appreciate the affordable pricing and the range of amenities, including free training and hydro massage chairs. The gym operates 24/7 on weekdays, though weekend hours are more limited. Overall, Planet Fitness stands out as a solid choice for those seeking a clean, supportive, and cost-effective workout environment.
Pros:
- Friendly and helpful staff
- Clean facilities with constant maintenance
- Wide range of updated equipment
- Affordable membership options
- Open 24 hours on weekdays
- Hydro massage chairs and other amenities available
- Free training with membership
- Spacious and not overly crowded
- Welcoming atmosphere with no judgment
- Great customer service
Cons:
- Some equipment is occasionally out of order
- Limited weekend hours
- Renovations causing temporary inconvenience
Location / Contact
- Address: 2740 Valwood Pkwy Ste 147, Farmers Branch, TX 75234, United States
- Phone:+1 214-814-5878
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 2740 Valwood Pkwy Ste 147, Farmers Branch, TX 75234, United States .
The contact number is +1 214-814-5878
This service is listed under Gym .
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Kenny Horn
6 years ago
It's a fully stocked gym with several amenities, such as Tanning beds, Standing Tan, massage beds, and massage chairs. They keep it clean and the staff is friendly. The equipment is usually well maintained, and they have a great personal trainer, who doesn't cost extra. All in all, it's a good gym, that's fairly cheap.
Decontee Weeks
6 years ago
Nice equipment. The gym is kept pretty clean. I am not a fan of their treadmills because they are not user friendly when trying to so sprints, nor are their stairmill good for interval training. The staff was always nice and professional when I attended.
Ari Black
6 years ago
Many machines to choose from. Cleanliness of the place, and friendly staff. I just wish you guys would have trash bins for recycling. Being the fact that most people bring water bottles, or protein shake bottles etc... they should be recycled. I like the convenience of paying for stuff using my card on file, and being that I'm an Airline Pilot, I like having the ability to use all Planet Fitness gyms around the country. Its certainly worth the price of admission.
DiDi Walters
6 years ago
The staff is friendly and the facility is well maintained. I like how they're constantly cleaning the machines and women's locker room. The temperature is nice a cold as well, which is how a gym should feel. I say if you're cold, then you're not working out!
Frank Kholousi
6 years ago
I like this place it is very clean and staff are friendly but the best thinks are new equipment they placed by the window and makes you use your body weight to exercise. I love it.
Rebeca Caldwell
7 years ago
This is more of a review for corporate. I recently moved, and of course, planet fitness locations are very limited. There isn't one near my new place, so i called to cancel and they say i can't cancel by phone. This was before the 25th of may, and my yearly fee hits on June 1. So i tried to transfer my membership to a gym closer to my new place at the advice of the staff member i spoke with on the phone, even though it's still 30 minutes away in haltom city. It takes three days for a transfer to compete. I drive all the way out to halton city on a work day to cancel my membership, and ask if they are able to refund my yearly fee because obviously, I'm not going to use my membership this whole year. They say i have to talk to my old location. Really??!? So i call corporate and ask them if this is possible and explain my situation. They weren't at all flexible. Just a flat out "no." For being a black card member, I'd expect way better treatment. This brand doesn't know what it is to deal with humans who actually have lives to lead. Their locations are scarce and their policy to cancel in person is ancient. I would not recommend joining based on my experience. I think I'd rather work out at home and save my money. Highly disappointed.
Jeffrey Camp
7 years ago
This place is amazing. Super clean, all the equipment is kept in perfect shape. Spacious locker room. Plenty of showers. Very friendly and helpful staff. Their trainer, Sam, is great to work with. Friendly, knowledgeable, and makes you achieve your goals. I look forward to going to the gym every day.
Danae Whisenhunt
8 years ago
Like this one better than some of the others. the employees are nice and the cleaning staff keep that place very clean. Locker rooms are nice and the showers are bigger than my home gym
Cheryl Mead
8 years ago
I visited this location while I was here for a week Bham. Their no spray bottle on one of the trash can to clean the equipment or paper towel on the other. Why not two bottles and two rolls of paper towels. Why your location do not have the hooks to hang your jackets and keys for your guests?
Sarah Soto
9 years ago
I love going to work out, and this location is the closest to my home. But Planet Fitness is supposed to be a "judgment free zone". So does that include no creepers or guys recording you with their cell phones being allowed to roam the gym??!! Another issue, I have tried to call to ask questions about my account and there is no getting through. I attempted to register online and the system tells me that I am entering a wrong first name.