Life Time in Apex, NC, is a popular gym known for its excellent facilities, friendly staff, and diverse class offerings. Members consistently praise the cleanliness of the gym and the availability of equipment. Group fitness classes, particularly yoga and Zumba, receive high marks for their quality instructors and energetic atmosphere. Additionally, the gym offers amenities like a kids club, sauna, and personal training services, making it a comprehensive fitness center for all ages.
However, some members have reported issues such as overcrowding during peak times, difficulty with membership cancellation, and inconsistent customer service. Despite these drawbacks, many patrons find Life Time to be a valuable place for their fitness journey, thanks to its professional trainers and well-maintained facilities.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained facilities.
- Diverse class offerings, including yoga and Zumba.
- Available amenities like sauna and kids club.
- Spacious with plenty of equipment.
- High-quality, knowledgeable instructors.
- Good community atmosphere.
- Convenient location.
- Childcare services available.
- Flexible hours.
Cons:
- Overcrowded during peak times.
- Inconsistent customer service.
- Difficult membership cancellation process.
Location / Contact
- Address: 1040 Vision Dr, Apex, NC 27523, United States
- Phone:+1 919-387-3095
- Email:[email protected]
- Website:lifetime.life
Rating Stats
Reviews (100)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 100 reviews.
The address is: 1040 Vision Dr, Apex, NC 27523, United States .
The contact number is +1 919-387-3095
This service is listed under Gym .
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Rachel Greene
4 years ago
I’ve been a member of this gym for the past 5 years and I love it. I’ve had great experiences with group fitness classes, personal training, and group training. The instructors and trainers are friendly and knowledgeable, and there is a real sense of community here. Management is very approachable and attentive to member needs, and the child care staff is warm and welcoming. My kids actually prefer coming to this location over the larger Raleigh or Cary clubs because they don’t get so overwhelmed. I have nothing bad to say about this place!
Jordan Glickman
5 years ago
Terrible experience as a 9 year customer and the trainers are exceptionally rude and unknownedgeable.
Austin Cody
5 years ago
I strongly suggest trying another gym. You would thank me for the time I saved you from wasting. Management is awful at providing or understanding customer service.
Michael Dean
5 years ago
Great gym. Didn't give 5 stars because a hot tub needed and gym hours not being 24 hrs. but overall a good gym.............. middle of the nite? Really
D H
5 years ago
AVOID THIS LOCATION!! I rarely write reviews but this is unacceptable. I have been to lifetime in cary, falls of neuse, wake forest rd & plantation point. This is by far the worst ever. All of the other locations are nice and clean this location however is filthy. It seems like they never clean the machines with sweat stains everywhere. the women's sauna smells like feces!!!!! I made staff aware and it still smells. You'd think with how much money they make they'd go in and replace the wood or something but no.
Joal Blo
5 years ago
Some of the staff are pretty nice. Most are very aloof and seem self absorbed. Some are down right rude and unfriendly. Has gotten a little better with new front desk staff but not much. A lesson in customer service and retention practices wouldn't hurt. Gym itself is adequate. Experience in Cary is completely different. They know how to treat a paying customer.
Simon Bate
6 years ago
Great gym. Good folks. Lots of good equipment.
J Sears
6 years ago
Great facilities for working out. Everyone that works there is very helpful as well. Love coming here whenever I can!
Jay Tejani
6 years ago
GENERAL MANAGER BRETT NEEDS LESSONS ON CUSTOMER SERVICE. I HAVE BEEN A MEMBER OF THE CARY LOCATION FOR ALMOST 10 YEARS, MY WIFE VISITED THE APEX LOCATION FOR A ZUMBA CLASS AND THE GENERAL MANAGER WAS ABSOLUTELY RUDE TO HER AND TOLD HER "HOW ABOUT YOU DON'T TAKE THE CLASS".
Brock G
6 years ago
All Gyms in Raleigh are expensive. This is one of the least expensive gyms. It could use more equipment, but it gets the job done. (I generally go to the gym 5-7 days a week)