Chuze Fitness in Highlands Ranch offers a comprehensive workout experience with modern equipment, a variety of classes, and standout amenities like hydromassage chairs, infrared saunas, and a movie theatre. The facility maintains high cleanliness standards, and the staff are often praised for their friendliness and professionalism, which helps ease new members, especially those with gym anxiety.
However, Chuze Fitness struggles with overcrowding, especially during peak times, causing difficulties in accessing popular equipment and parking. Additionally, some members have reported issues with customer service, particularly regarding membership cancellations and billing.
Pros:
- Modern equipment and diverse classes
- High cleanliness standards
- Friendly and professional staff
- Variety of amenities (hydromassage, infrared saunas)
- Affordable membership options
- Positive and motivating environment
- Consistent staff effort and presence
- Child-friendly with Kids Club
- Great value for the price
Cons:
- Overcrowded during peak times
- Parking difficulties
- Issues with customer service and membership management
Location / Contact
- Address: 9449 S University Blvd, Highlands Ranch, CO 80126, United States
- Phone:+1 720-716-2430
- Website:chuzefitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 110 reviews.
The address is: 9449 S University Blvd, Highlands Ranch, CO 80126, United States .
The contact number is +1 720-716-2430
This service is listed under Gym .
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Drew Manuel
2 years ago
I’ve been coming to this location for almost a year and tonight was one of the most enjoyable nights. Tonight’s staff was amazing! Kevin and the team made me feel welcome. I usually feel like a bother whenever I get a smoothie like they dread to make one. I’ll wait for 5-10 minutes sometimes before someone greets me, while one of the girls chats it up with a gym goer at the front desk and refusing to acknowledge me. I’m sure it’s not her intent but to me it feels like it’s on purpose.The gal tonight was excited and even said “I just love to make smoothies!”Thanks guys! We need more of your co workers to mimic that type of energy!
Jared Davis
2 years ago
Very nice facility & staff is accommodating. Very clean. All equipment worked flawlessly & smooth. Only downside is not allowed to take off shoes for doing legs which is useful when doing squats. Great variety of equipment. That is the best thing about this gym. Hydro massage & massage guns after workout are great additions. Smoothies were tasty too & a good size which is a bonus.
Natalie Hill
2 years ago
Good gym but always crowded. Additionally, it’s a relatively smaller gym and so be prepared to wait in line for a squat rack or some of the more popular machines like the leg press. It is a new gym, however, being just built a couple years ago and so equipment feels like pretty good shape. Staff is friendly and the GM is also very friendly. Premium membership is worth every penny because the theraguns are straight from Heaven. Overall, a good gym but I wish it wasn’t so crowded :/
Alexandra Kaminsky
2 years ago
Chuze is like my second home! I've been coming to this location since it opened and it has been truly amazing in every way! All of the staff are exceptionally friendly and they know the members and welcome them by name. The group fitness coaches are all so friendly and welcoming and helpful especially if you are taking a class for the first time. The Team Training coaches are exceptional and I've built some amazing friendships with them as well as other members. The gym is always clean and always being cleaned by the staff. The amenities are fantastic and the price can't be beat! Hours are great, too. I also love Chuze as a company and their mission and overall philosophy. You can tell the employees are all aligned with their values and I love that they really take members feedback into consideration.
Eric Souser
3 years ago
I have been into fitness for over 40 years and I can honestly say this gym is awesome! I am in the process of fighting cancer and I was given a shirt that was signed by staff members showing me their support and encouraging me in my fight. It meant a lot to me that they care. I highly recommend Chuze Fitness in Highlands Ranch!
Savannah Leonardi
3 years ago
I recently joined this gym and I love it. It's very clean and spacious with nice equipment. What I am not impressed with is apparently you can only use the lockers when working out; you can't leave a lock on overnight. Well, I had no idea about this, so a worker cut my lock on my locker during the night, and my hand grips went missing. I gave my name and number to someone and I have yet received a phone call if my grips have been found. This is just a nuisance, and I have to wait until Amazon has my size again for me to order another pair.
Rollin Stone
4 years ago
A friend of mine introduced me to Chuze Fitness by inviting me to experience the hydro massage chair, which I did with no hassle whatsoever. As a result I ended up joining and becoming a member.However, I tried to do the same thing for a friend of mine who lives in the springs. We went into this location and supervisor stated that my friend could only go 5 minutes rather than 10. We got into a debate over it, in the end the supervisor would not budge. I guess an extra five minutes on a hydro chair for someone who's never been into one of these facilities is too much to ask for. What does that tell you about the rest of the business model?I will be contacting upper management to cancel my membership tomorrow. There are too many other places in town that offer better service then this place does.5 minutes? Wow#ChuzeNot
Jeanne DeFauw (HopSkipJumpPaper)
4 years ago
I've been going to Chuze since their opening. They've had some kinks to work out, but otherwise it's been great. I love the variety of classes and having an unlimited pass means I can go to any of them I want! The staff is friendly and the hydromassage chairs are great! They are weird about not having bags in class, so leave your purse in your car or use one of their lockers. Also, you have to check in for classes and get a slip with a number on it. Some staff make you stand in line according to your slip number like you're in kindergarten. Like I said, a couple weird things, but otherwise it's a great gym.
Brandon
4 years ago
My wife and I are just about done with our 7 day trial and we will both be going premium. Excellent gym, well maintained amenities, and very clean. Staff are super friendly and focused on customer service rather than sales. If this location can maintain this level of care for the long term, it will be one of the best gyms in the metro area.
Kaitlyn Obrien
4 years ago
This gym is super nice and the staff there do such a good job at keeping everything clean and put together. I got my membership in CA and Corbyn was super helpful with figuring out if my same benefits applied to the CO gyms and explained everything to me perfectly. He's awesome at customer service and is very kind with how he handled the situation. I will definitely be back to this gym and will be recommending it out to all my friends and family looking for a gym(: