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Chuze Fitness in Highlands Ranch offers a comprehensive workout experience with modern equipment, a variety of classes, and standout amenities like hydromassage chairs, infrared saunas, and a movie theatre. The facility maintains high cleanliness standards, and the staff are often praised for their friendliness and professionalism, which helps ease new members, especially those with gym anxiety.

However, Chuze Fitness struggles with overcrowding, especially during peak times, causing difficulties in accessing popular equipment and parking. Additionally, some members have reported issues with customer service, particularly regarding membership cancellations and billing.

Pros:

  • Modern equipment and diverse classes
  • High cleanliness standards
  • Friendly and professional staff
  • Variety of amenities (hydromassage, infrared saunas)
  • Affordable membership options
  • Positive and motivating environment
  • Consistent staff effort and presence
  • Child-friendly with Kids Club
  • Great value for the price

Cons:

  • Overcrowded during peak times
  • Parking difficulties
  • Issues with customer service and membership management

Location / Contact

Rating Stats

4.4

out of 5.0

14 reviews
5.0
5 reviews
4.0
15 reviews
3.0
9 reviews
2.0
67 reviews
1.0

Reviews (110)

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I was blown away by everything Chuze has to offer to calmly encourage anyone to achieve their fitness goals.

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I love chuze fitness highlands ranch! Clean gym, friendly staff and plenty of equipment options!

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Great workout class always plenty to choose from do book your class early they fill up fast

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My favorite gym! It’s so clean, has everything I need and the staff is always so happy and welcoming.

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Was a good gym but of their best employee Matt is no longer there. Everyone loves him and my 5 year old daughter especially thought he was the best. Chuze has taken a turn for the worst with out him there. Come on Chuze.

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LOVE Chuze Gym! The cleanliness, friendly staff and the variety of equipment is important to me- which I get here! Even during busy times I rarely have to wait for a machine! Highly recommend this gym to anyone looking to join a fitness club! Not to mention the reasonable pricing on the three different membership options they have.

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The staff will literally lie to you about cancelling your membership and the manager will do nothing about it, as they continue charging you when they told you it was cancelled. Calls aren’t recorded (conveniently for them!) so I’d record your own call if you’re going to call them about anything to do with your membership. If their own employees don’t understand the contract enough to explain it to someone clearly, there’s a problem. And when the manager isn’t willing to work with you AT ALL (even though their employee lied), when you’ve paid a membership there for YEARS, it’s disappointing and heartless- horrible customer service. Don’t expect anything from being loyal, they just care about the money.The gym itself is OK if you’re alright with a bunch of teenagers sitting on machines and looking at their phones. The gym is ALWAYS too packed to even get a decent workout unless you’re just looking for a treadmill.If you look through reviews you can see many people complain about this. And there isn’t ever a good response other than “hope you come during a lighter time!” It’s a joke of a response. They do not care about their long term customers, period.Spend your money elsewhere, at an honest gym with people that actually want to work out rather than sit on equipment looking at their phones.

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Very clean, lots of equipment, staff is friendly. Great amenities, such as Chuze Cinema and hydromassage. The classes are great, too, and the instructors do a terrific job.

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Overcrowded and short staffed. When we first visited to join we were told we couldn't look around the facility and they were too short staffed to show us the kids area (despite there being 3 people at the front desk). They said all they could offer was a free 7 day trial and at that time we could look around the facility. They said we could not view or use the kids area into we were members.

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I just a very encouraging conversation the most kind and educated employee. His name is Matt and his knowledge and insight is anything short of upper management material. These are the type of young individuals that will take make this job and gym an make it a better gym environment for all. Needs to be part of training all new staff…..

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 9449 S University Blvd, Highlands Ranch, CO 80126, United States .

The contact number is +1 720-716-2430

This service is listed under Gym .

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