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Workout Anytime East Ridge TN, located at East Ridge Crossing, Chattanooga, offers 24/7 access to fitness enthusiasts. The facility boasts a clean environment, up-to-date equipment, and a welcoming atmosphere. With friendly and professional staff, members enjoy personalized assistance and training sessions to achieve their fitness goals. Despite its smaller size, the gym remains well-maintained and suitable for a variety of workouts.

However, the key card access system and cancellation process present challenges for some members. While the gym provides a positive experience overall, improvements in customer service and equipment maintenance could further enhance membership satisfaction.

Pros:

  • Open 24/7, very convenient.
  • Staff is friendly and helpful.
  • Clean environment with well-maintained equipment.
  • Personal trainers available.
  • Affordable membership rates.
  • Hydro massage tables and tanning beds.
  • Good variety of equipment.
  • Ample parking space.
  • Positive and nonjudgmental atmosphere.

Cons:

  • Key card access issues.
  • Complicated cancellation process.
  • Limited space during peak hours.

Location / Contact

Rating Stats

4.7

out of 5.0

7 reviews
5.0
5 reviews
4.0
6 reviews
3.0
52 reviews
2.0
0 reviews
1.0

Reviews (70)

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Finish your contract with them and they’ll continue to charge you and harass you when you cancel auto renew. Going to be pursuing this money hungry establishment

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Here lately trash and rags being left in the floors just nasty and the bathroom is filthy. No maintenance to the machines. For the love of God stop leaving love songs on the play list at night.

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Mackenzie was a big help and a friendly face in my visits! Great gym!

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I have been here every night for the past 2 weeks ... The bathroom "mens " hasn't been cleaned there same empty water bottles have been in various places the past 3 nights.. the door doesn't lock behind you when you come in all the time .. I wouldn't want my wife coming alone late night with this still being an issue after I know not only myself but others have called about this .

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8/12/23We enjoy the gym. Aside from some terrible male members who leave their underwear hanging in the men's restroom. There are men who cannot control the weight they lift and so they slam the weights. It makes a lot of noise and it is annoying. The music is often too loud I bring my headphones and I turned my system up as loud as it can go and I can still hear the gym music. However the equipment is clean and in good condition. They are open 24/7 which is great cause our schedule makes workouts after midnight possible.This is our first time hitting the gym so far it's nice it is smaller than we're used to, but the people are polite.

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The convenience of 24 hr was great and the equipment always in good condition. The floor space is limited during busier hours of the day which was challenging. Unfortunately, the key card process and cancellation process were the worst I've ever experienced at a gym.Trying to get my key card to work each time was always inconsistent-- some days it would work quickly but most days the scanner wouldn't work which didn't let you open the door. Several others were always having issues with their cards as well while I'd be there. When I decided to cancel my membership (started using a different gym), I looked online and saw that you have to contact the local gym. I called and the gentleman told me he would email me the cancellation instructions-- 48 hr later and no email. I called again and spoke with a lady who let me know that they didn't even have an email on file for me so he couldn't have sent it anyways. She was able to send me the email and I accessed it on my phone. I followed the lengthy prompts to download the app and set it up with all my info only to find no way to cancel the membership. I had to call back again to find out cancellation can only be done on the computer (which is ironic since the video the app shows during download raves about having everything you need on your phone). After getting onto the computer, I had to register through yet another website only to FINALLY be able to cancel my membership-- but only after paying for ANOTHER month after I had just paid for the current month. I understand there is a 30 day notice (I have been a member for 2 yrs, so probably overlooked and forgot about this) which is fine but a little aggravating only since the payment for the current month had just been submitted. While the second employee was friendly and helpful after the first gentleman led me astray, the whole process was time consuming and incredibly frustrating and apparently not uncommon, per the employee I spoke with.

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I really love this location i have lost a bunch of weight here . Super friendly staff also friendly gym goers . I want to give a special thank you to the manger mack she was absolutely amazing so sweet ,helpful , professional and down to earth .

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This gym is ran and managed very well!

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Always clean, great staff, great equipment, and usually pretty good music playing

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Great place, great equipment, very clean and friendly staff, totally worth it.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 70 reviews.

The address is: 4340 Ringgold Rd #136, Chattanooga, TN 37412, United States .

The contact number is +1 423-475-5878

This service is listed under Gym .

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