XSport Fitness

Horrible filthy gym would not recommend. Seems like they don't care at all anymore.

I recently rejoined last summer after initially being a member back In 2011-2012. It was a much better gym back then, it was clean, equipment wasn’t broken. They even had a smoothie bar for pre or post workout.Now it’s just a ghost of itself, the bathrooms/locker rooms are disgusting. Homeless people are allowed to just hang out and sleep, I seen roaches in a few lockers. Thank god they changed the shower curtains before they were filled with mold and mildew. The steam room works for one week then proceeds to be broken for the next month. What happened to this place? For this to be a location in downtown Chicago it’s a sad sad excuse of an establishment considering there is competition all throughout downtown.

I recently joined XSPORT, and I have the Black Premium membership. It allows me to visit any XSPORT throughout the city and suburbs. For the most part every location I visit has been an amazing experience. Sadly, this was the first time I left angry and upset after having a good workout.To begin, I realize parking is a huge issue in the Chicago. I recently had my car towed. I'm frightened to leave my car in the streets at the parking meters. I personally prefer to not leave my car unattended, unless there's a parking garage. This location has a garage, but it only allows for 2 hours of free parking. I'm in the gym for at least 3.5 hours, and that's me rushing to leave. I was forced to pay to leave, which cemented me never returning to this location.Secondly, I mainly love gym life for the amenities. Anybody can work out at home with YouTube and get a high quality H.I.T.workout for free. I'm a member Specifically because of the sauna and showers. The water pressure in my home is non existent, and I don't feel thoroughly cleansed without a descent stream. The pressure here was lack luster at best.They have both steam and dry sauna. I prefer the dry Sauna, because I use the essential oils on a small pan, so I don't damage the heater by pouring liquid in it. For the essential oils to take effect, the heater must be raised to a higher temperature than that is preset. This dry sauna was extremely small and all the heat would leave if the door was open for 1 second. Also there's a huge hole that doesn't allow the heat to collect. It makes absolutely NO SENSE WHATSOEVER why there's a sprinkle system in a room directly designed to be hot. If you can't take the heat, get tf out the sauna.Lastly, I understand that high traffic locations like this one has probably thousands of people coming on a daily basis. It's a challenge to keep clean, because alot of members have never been properly educated about gym culture and to be courteous. People don't like to put their weights back and wipe down a machine after using it. Also they leave their trash anywhere, just imagine how filthy their home is. Never the less, that is not an excuse to why any gym does not have someone on the clock at all times wiping something down, or putting weights back. The basketball court had trash everywhere and smelled like it hadn't been mopped in years. Also the pool smelled like it wasn't properly maintained and water look merky and filthy. This location is a disappointment to the entire XSPORT corporation. Please do better.

Dirty, staff is rude, sauna has been broken for awhile. Ppl doing inappropriate things in the pool. Asked the staff to talk to them. Young kid with an afro said to me, I don't care. This is the worst gym I've ever been to.

Great atmosphere, however the staff is about as useful as a butter knife to a surgeon. Xsport seems to go to the bargain bin of employees , like that one discount aisle in walmart.. like you might get what u barely need but that few dollars you saved will cost you in the long run when you have to buy another piece for said item to work.

First time back since January 2020,before the pandemic. But I always get a good workout in,and I love this facility. It's a great place to get your fitness on!

This place used to be the best, now... freeweights never has a matching set, attachment for cables are all missing. Machines are all old. Only update I seen are some wall graphics added like common do something better with our membership money. Literally have a neighborhood gym for 10 dollars a month and it's 100 times better then this xsport.

I’ve had a membership here since September and today Feb 11, 2023. I almost injured myself badly with weights while bench pressing. This decline bench press has been damaged since I first enrolled. I told the management about it and some big Caucasian guy with tattoos supposedly the "Operations Manager” acted as if he would resolve the matter but claims he’s new to the establishment. All of the equipment here is either rusted or dis functional. I’m gonna request a cancellation. It’s very unclean, unsanitary, disorderly. If I’d injured myself today I’d definitely file a lawsuit that would end this companies business affairs all together. Forever.

This place is a disaster, I wouldn’t recommend for anyone. I have so many complaints. One is that I witness a non service dog on turf, Xsport never sanitize turf or any areas in gym. They have construction tools all over the establishment where my hand landed on a screw while working out. The operation manger wouldn’t allow me in because I was 1 day past due and turned me around. I witness a general manager Mustafa argue with an employee on the floor, verbally fired him out loud and lied to police advising he threaten his life. Tried to call corporate and cancel membership only to get hung up on by Debbie another manger. This place steals your money and do not accommodate members. Very unprofessional!!!

The bathroom on the gym floor is constantly dirty. Paper towel is left out by the hand wash counter because the dispenser is broke and never fixed. One of the three bathroom stalled is always broken. Toilet paper runs out quickly and never refilled. The locker rooms bathroom floor is filth with water all over the floor and the lock on the bathroom stalls don’t work.Gym floor has tons of old/out of date equipment. Some benches are so overused that it’s shaky esp the les press machine back support. It’s always moving so you’re absolutely risking an injury being on it. Ropes are old, weights are always unfindable.