Planet Fitness

First of all i signed up for 24hr usage to these GYMS. I understand the reduced hrs due to the covid 19 but to close at 9pm on a friday. When cleary it states on the website Open hours 7am to 10pm mon-fri. Went Friday night ready for my workout to find out planet fitness closed at 9pm. Shouldnt theyre hours be a little more extended during Friday and Saturday?Apparently I can't post another review. Today is Monday April 5, 2021 at 12:13 am and still no one has opened the door. The sign with the hours on the door say they open Monday 12am so where are the employees?

Having fun only problem I see we need more one-on-one please contact on how to work the machinery work but I'm determined to wait, because they need more employees but we all do hour parts by being patient, this planet Fitness is nice clean and everyone is doing their part by cleaning exercise equipment when get on and off thank you

Great gym went to go check it out and they gave me tour and was very impressed how clean of a gym it is and the staff super friendly. They even let workout with out singing up yet. I would definitely recommend this gym and this location.

I have frequented Planet Fitness plenty of times in the past and it has always been swell until the pandemic. Our accounts froze and I have not been since, and multiple times during the short reopen I have inquired with staff about canceling my membership. I was told to write a letter, come and speak to a manager, or go online. Before I could get a solid answer the place shut down again. I called the billing # and they also told me to talk to the club. So the full reopen happens then they charge me $90.00 for dues of frozen membership as I have constantly been trying to cancel. I wrote to the BBB as I am diligent on my money refunded. If youre planning on getting a membership here, they make sure you cant cancel.

Gone downhill within the last 6 months. Only 1 Sink out of 3 in the men's bathroom works. Don't sit on the toilet unless you want to fall on the floor thanks to broken toilet seats. Only 1 hand dryer works. Hand sanitizer and paper towel dispensers always empty. Weight benchs falling apart. Pro. Good location

This facility is not about the customers..They are about the money..It has been a NIGHTMARE SINCE DAY ONE with them, but I was bound to a contract..Please be careful when u sign up and make sure the initial fee to sign up is correct as they discussed with you. Make sure if you sign up to go to different facilities, that facility you want is in their contract. They told me I can go to the one in Los Angeles. I told them the one I want to go to..found out that facility is not on their list. I cancelled right when Covid happened..they would not answer..were not open, and would not reply about my situation, so I cancelled through email because they gave me No choice. They are giving me a hard time about giving me my money back. Please make sure they are not charging your Credit card with a late fee if it is supposed to be coming out of your checking. They were just taking it out of my card instead of going through the checking account..FIRST like they told me when I signed up..This facility will tell you one thing and do another..They finally cancelled me and put the REASON is I moved. That is a lie and the General Manager acts so innocent and tells me that he does not know who cancelled it and put that I moved..I did not move..I have lived in Chino 21 years. I cancelled because I was Unhappy with the SERVICE..and I want that changed on the contract...Very unprofessional..People are already going through enough..they do not need to go through STRESS with Planet Fitness..They are supposed to relax us..NOT STRESS US..If i am not reimbursed..I will take them to court.. I told the GM today..I am waiting on his manager to call me..We will see...They do not call u back.if they do..u have went up there..left a message to get a call..U still may have to make another attempt to get them to call..That is how it was my last incidence...but they will send an email sometimes..I can go on and on...Just BE CAREFUL..I do not want anyone to have to go through this..

So I haven't been to gym in a while due to covid and other gyms having early closing hours. First off they only charge 10 bucks to use this location and 20 for all locations plus extra benifits for the 20 a month membership. Also, Monday, Tuesday, Wednesday, Thursday they are open 24 hours ! So already better then 24 hour fitness which closes at 9 for 40 bucks a month. It is surprisingly roomy and not stuffed with people here at night around 12. The workout stations look clean and maintained. This place is super welcoming and not overwhelming like other gyms. First gym I've been to where I think its worth every penny.

This place is open 24 hours which is heaven for a weekend night shift worker like me. It has helped me both physically, mentally and provided me with a better quality of life. Workers and people are nice. It's affordable. Thank you planet fitness in chino for helping me get through this tough chapter in my life!

This is my favorite one. Nice size clean and never packed.

No commitment fees means no cancellation fees so how do they charge 60 to cancel so stupid and ridiculous and also even if you cancel they will charge you again no gym has ever charged me for everything before never signing up with them again!