Planet Fitness

Always very clean facility, friendly staff, plenty of open equipment even with the social fitnessing, glad to be able to use the membership again!

I went in to sign up at this location 1/3/2020 at 3pm and there was only one person working and there were 3 people ahead of me waiting to sign up I just had knee surgery and I could not stand there to wait to sign up. They need more personnel. Nobody greeted me. No one explained where the line to sign up was, nothing. Customer service is first impression, not impressed

My husband and I workout here every day. The equipment is clean, the staff is friendly, and the variety of equipment is vast. The bathrooms and locker room is always clean.

I had high hopes and expectations for this place. I left Crunch Fitness to come here. I was having a good time working out at this location this past week until today. I went to check in I walked away then called back. The girl ALBA who was very unprofessional told me that there was a billing issue on the account. I was unaware of this being that I was added on under my wife. I told her that I would talk to my wife, she was just in the gym and had recently left. I asked if I could work out, she insisted that I get the issue resolved. She was very loud and kept belittling me in front of other guests. She said that my wife would need to fix it. I called my wife told her what was going on. I told her that they weren’t letting me work out till she fixed the issue. My wife said that she had spoken to ARACELI in regards to our account stating that the information will be updated tomorrow. My wife upset then called the store and spoke to ARACELI. ARACELI rudely with an attitude she claimed there was no notes on my account and she never stopped me from working out. Here we are 20mins later still having to deal with these unprofessional individuals. I asked to speak to a Manager and no one was available. I wanted to speak to Alba but she gave me a cold shoulder and walked away. Honestly I got discouraged to even work out tonight. I haven’t skipped a beat this month but I guess today is the day. At least I worked out my fingers writing this. These girls should seriously be dealt with. Night crew is horrible, morning crew was way better. If I could give negative or Zero stars I would. It really sucks to be treated the way I was treated by these 2 girls, no one deserves to be mistreated or talked down to.

I love this particular Planet Fitness. I tend to go late at night and the guy who runs the front desk is always really sweet and polite. Its nice to see a friendly and familiar face at the gym. The machines are constantly being cleaned and it's super spacious. I used to go to the Pomona location, it wasn't bad, but it didn't feel nearly as spacious and clean as this one. They also have far more machines than the Pomona location which allows more options and more chances to use the machine you want.

Clean bathrooms and AC is on and is perfect for a hard workout. Machines are in good working order and clean.

This place is very clean not like the gym in Fontana

Just so nice to go workout and a clean environment

Great staff always helpfull clean equipment

Not many people but its okay if your already fit an strong just keep doing what your doing a gym isnt necessary😂 …