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Chuze Fitness, located at Third & Moss Shopping Center in Chula Vista, CA, offers a wide range of amenities at affordable prices. Members enjoy clean facilities, a friendly and helpful staff, and a variety of workout options, including an outdoor area, a movie theater workout room, and group classes. Despite the overall high standards, the gym faces issues with overcrowding, inconsistent equipment maintenance, and customer service experiences, depending on time and staff.

Overall, Chuze Fitness provides a vibrant atmosphere with comprehensive services, making it appealing to many fitness enthusiasts, although prospective members should consider peak hours and maintenance concerns.

Pros:

  • Affordable prices.
  • Clean and well-maintained facilities.
  • Friendly and helpful staff.
  • Variety of workout equipment and classes.
  • Unique amenities like a movie theater workout room.
  • Child care services available.
  • Good for both beginners and experienced gym-goers.
  • Convenient mobile app for booking and tracking.
  • Positive and welcoming atmosphere.
  • Outdoor workout area.

Cons:

  • Gym gets overcrowded especially during peak hours.
  • Inconsistent maintenance of steam room and sauna.
  • Issues reported with broken equipment taking long to fix.

Location / Contact

Rating Stats

4.5

out of 5.0

13 reviews
5.0
7 reviews
4.0
14 reviews
3.0
14 reviews
2.0
72 reviews
1.0

Reviews (120)

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This place has a good selection for work outs. Always crowded though and most times you have to wait for certain equipment. There is a really nice outdoor area to work out at. The workers are always very kind and always have a smile on their faces.

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I’ve been coming to this gym since the COVID restrictions lifted and I really like it. I’ve met a lot of good people, especially the employees. Jovaan was the first one I started talking to on a regular basis and he’s given so much encouragement and advice. He’s friendly to everyone and always handles himself in a professional and calmly manner and answers any questions I have in a way that I understand. Thank you ChuzeFitness

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Before you get a membership, be aware of the cancelation fees as well. I had to pay $50 cancelation fee and $24.99 for the following month, but for some reason they decided to charge me $34.99. I'm wondering if they will charge me again for any reason that they say.

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This review is regarding the process to cancel membership.It is not easy to cancel the membership at Chuze. You have to write emails back and forth with the "General Info" account. I asked Chuze to cancel my membership via email, I even went as far as giving them my agreement number and stating "you have my permission to cancel this membership". You'd think this was enough right? No. They wrote back giving me 3 options to cancel membership. I never responded to that email because, well, life happens. Anyhow, its January 2022 and my membership is still active and I have not been to the gym since 2020 (don't judge haha). I asked if they could refund some money and they denied my request. Just giving you all a heads up about membership cancellation. I'm still hopeful that Chuze Fitness will re-consider the situation and offer a more equitable solution.I have nothing negative to say about the employees or the facility.

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Crowded facility. Waiting forever to get a machine. Also the hiring manager Kelsey D is rude. My spouse had an interview scheduled. Kelsey had her waiting for over an hour even though my wife was on time. Interview never happened. Now won’t respond to emails nor phone calls. Completely ghosted. Unprofessional as heck.

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Always too packed... updating my review to reply to Chuzes reply.I have been a member since the location opened. I used the facilities often and you had the best hours of operation. My only gym time pre-covid lockdowns was 3am, and since the normal hours haven't been reinstated back, it has made coming to the gym difficult. More time is needed at the gym since there are more people waiting to use machines. More time that I can't spare having a full time job and being a single fulltime mom. So Chuze that's why my original comment is always too packed. Some of us just don't have that extra time needed to wait on machines or the saunas. You guys have clean facilities and that's great, but having to wait more time now than previously had before just kinda sucks.

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My brother and I have been coming to this gym for about two years now and the staff has always been friendly ! Thank you to the two employees who helped us out with our flat tire right before the gym closed ! You guys are awesome ! I believe one of the guys name was David and I didn’t catch his other co-workers name, sorry !!

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I love Chuze Chula Vista! Bathroom smells good & front desk very friendly. My favorite are massage chairs & bed! I like the fact members wipe machines after use. The only thing the steam room smells a little musty..Maybe spray a little Eucalyptus in the corners will give steam room a spa experience!

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Went in for a free week pass. They have a lot of equipment and outdoor area is nice, but only went in once. It was pretty packed but honestly my biggest gripe was the staff. They were kinda douchey haha. Good gym for what you pay and good amenities but I'll pass on a membership here

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As a prior general manager for another fitness studio, I can say that this Chuze location has it together. The facility is beautiful, ALWAYS clean, friendly staff who always look out for you and even really friendly / chill members. The place is also big enough to make it not seem so packed. Plenty of room between the indoor / outdoor area to stretch and have your own "area" for people who prefer to do their own functional equipment / body weight workouts/stretches.Smells decent too. Nothing is worse than having a gym smell like wrestling match cauliflower ear fungus while you do pushups on the floor. Just saying.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 1030 3rd Ave, Chula Vista, CA 91911, United States .

The contact number is +1 619-565-1155

This service is listed under Gym .

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