FFC Oak Park

Terrible

👎😡I was a member for over a year. I was thinking about joining again but I will not due to:-Consistent, daily presence of f*ntanyl add*cts directly outside the gym on Lake street / Harlem ave targeting cars and pedestrians👎🤢-Consistent g*rbage and f*lth including human excr*ment on the sidewalks of Lake street / Harlem ave👎💰-The gym itself was decent but for the price paid I expect superior quality and service both of which were lacking specifically:-Shower area cleanliness. Visible evidence the shower stalls had not been deep cleaned in years, i.e. red mildew film / human grease on the glass stalls and around the hardware.👎⚒️-They closed down the locker rooms for weeks and did an entire renovation of locker rooms, yet reinstalled the same f*lthy old shower stalls into the new space, mildew / grease and broken/ shoddy hardware intact

I started my membership in the fall with the intention to go back once the weather warmed up, but after my experience with the spa front desk and membership staff, BIG NO.+1 for the training staff.My personal trainer Kelvin. I enjoyed my sessions with him. The workouts and knowledge he shared added value to my life. 100% recommend if you decide to train at this location.Spin class with Amy. I was new to spin and it meant a lot to me that she took the time to help me adjust, multiple times lol. She encourages you to push yourself, but to concern yourself with your pace and not the pace of those around you.+1 for the general staff and cleanliness of the gym. The eucalyptus towels reacted with my skin, but they are a nice touch. I had the premier membership, but didn’t get a chance to use their laundry system. I air dry my workout clothes, so it was a pass for me. The general staff was welcoming.-1 for terrible communication.The General Manager, Jeff Long, sends out multiple emails but getting a reply from him would be a miracle. Asking to set a meeting up with him through membership? Another impossible task.Membership reps and the spa front desk staff are not on the same page. This caused me lose $176.-1 for the lack of integrity.I purchased a massage that was set to expire January 16. I ended my membership in October and have been trying to set up an appointment with the spa since then before my expiration. The spa told me I still had access to the spa and would be able to set up an appointment with them after my membership cancellation. I was advised my account would just transfer with my massage as a non member. After I cancelled my membership and tried to make an appointment the spa said my account wasn’t transferred. The spa referred me to membership. I go to membership and they said there wasn’t an account to transfer. So apparently the massage I purchased was entirely out of the system, convenient for them. Fortunately, I had my receipt but somehow that didn’t matter to FFC.Gabriel Carino ghosted me after trying to set up an appointment since he “couldn’t see the proof of my receipt due to their email system unable to show attachments.” I later found that was a lie because the Dietitian at FFC, who uses the same email system, was able to see my e-mail attachment of my insurance card.-1 for their equipment. The rock climbing wall. Part of me joining FFC was to utilize their rock climbing wall. I was told it would be staffed on Saturdays. Never saw it staffed. I expected more up to date equipment for the price. The equipment they have is equivalent to LA Fitness / Golds Gym. If you don’t use the squat rack, basketball court, or pool then you are wiser to get a membership somewhere like Planet Fitness. They didn’t have a sauna. It is cheaper to maintain a sauna versus a steam room. They had a steam room, but you are required to wear a bathing suit. Hygienic purposes.I paid for a premier membership and it wasn’t giving premier. My funds are better allocated with LifeTime.

Don't make me build FFC 2 Jeff. You're a GENERAL manager.

I asked about sale guy i am a budget if u move due over they cant he told me if i cant afford it stop coming and he said not my issue about money problems iand said i need a doctor note if i health issues to fix fincinal issues i never hear that before he very rude in a way not caring at all.

Thank you, Miguel! We appreciate the support!

Thanks for the support, Jeremy! See you at the club soon.

Like how it’s always clean

Massage with Lisa... greatFront desk with Sarah...seamless, very friendly.

Great time gym is super clean and had lots of equipment. The staff are great and so are the people.