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FITWORKS Cleveland is a 24-hour fitness center located at 619 Prospect Ave E, Cleveland, OH 44115. The gym offers a wide range of equipment, including free weights and machines. It is known for its spacious layout and convenient downtown location. The gym has undergone several ownership changes, leading to mixed reviews regarding cleanliness and maintenance. Despite some negative feedback, many members appreciate the friendly staff and affordable pricing compared to other gyms in the area.

However, cleanliness and equipment maintenance remain significant concerns. Several members have reported issues with broken machines and unclean facilities. Additionally, the management's approach to membership cancellation and poor customer service have been highlighted as areas needing improvement.

Pros:

  • Open 24 hours.
  • Wide range of equipment.
  • Spacious layout with three floors.
  • Convenient downtown location.
  • Friendly and helpful staff.
  • Never feels extremely crowded.
  • Affordable pricing.
  • Staff is knowledgeable and non-condescending.
  • Tons of dumbbells and machines.
  • Good value for money.

Cons:

  • Cleanliness issues reported.
  • Broken equipment not promptly repaired.
  • Poor membership cancellation process.

Location / Contact

Rating Stats

3.5

out of 5.0

22 reviews
5.0
7 reviews
4.0
1 reviews
3.0
9 reviews
2.0
21 reviews
1.0

Reviews (60)

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I love Fitworks but this gym is just disgusting. I don’t know what Dave the owner is doing here. The bathrooms/showers are horrible. The shower curtains have mold on it, the flooring is cracked and the walls are peeling showing mold and I’ve taken photos/videos as proof and I will be forwarding them around until something is done here. I have been a long term customer to Fitworks across the board but this specific location is trash. For 3 months I have been coming to this downtown location and I’ve spoken to Dave repeatedly about my concerns. A lot of us have. It falls on deaf ears apparently. This cannot continue. I genuinely hope he sets this straight once and for all. Have some shame? Your attendees are your friends not your enemies so please while good gym etiquette is for everyone to do their share it’s also contingent upon the gym to lead the way in managing the cleanliness of their gym and this is not the case here. Please Dave do better. I will continue to forward the photos of how dirty this place is until something is done.

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Had an 8:00am appointment for a tour that was supposed to lead to a free month. Well after a half hour of waiting for some incompetent liar named Dave, I just left. If the manager isnt capable of making an 8:00, something even most teens are capable of, then theres absolutely no way this guy has it in him to manage a safe, clean up to date gym. Finished with this place before I even got started. Hope it gets bulldozed and becomes a new taco bar

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DO NOT, REPEAT, DO NOT GIVE THIS GYM ANY OF YOUR FINANCIAL INFORMATION. If you want to sign up for a membership and they will let you pay cash as you go, then do that as a last resort. When you attempt to cancel this gym will tell you that you are inactive and continue to charge you, then when you call and ask why you are still being charged after they said they would cancel your membership, they will act as though they do not know you, claim that they "need to call corporate to get it straightened out because payments go through another company", ignore your calls if they know it is you calling, and you will have at least a 3 month headache unless you cancel your credit card and/or your bank account number. ABSOLUTELY DO NOT GIVE THEM YOUR BANK ACCOUNT INFO to get the discount on sign up. You will end up having to close your bank account to get them to quit charging you. I have reported this gym to the Better Business Bureau of Ohio.

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Don’t do it, not worth it. The gym is in a state of disrepair and advertised amenities like the sauna are an additional charge… which would be ok if the gym itself was in good shape but it’s not so another fee is laughable. The equipment is old, the carpets are filthy/smell and the walls are also dirty and have random holes cut out that were never repaired. This place was nice when it was Titans but clearly nothing has been done to it since - yet the price isn’t cheaper. I read the reviews where the owners claim they’re fixing it up, but that doesn’t make it worth it now. Your money is quite honestly better spent elsewhere, especially when gyms like the YMCA and CSU are 10-15 blocks away, CLEAN and full of well-maintained equipment.

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Fitwork is the place where you want to workout at

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I have worked out at this gym for over two years and have experienced the transition from Titans to Alpha Legends and now FitWorks. Most of the negative reviews here are due to the management during the short lived period as Alpha Legends. I can verify that the quality of the experience decreased significantly during this time. However, ever since FitWorks has taken over, everything has been improving and I would definitely recommend this gym for people who are actually looking to get a lift in. It’s not the fanciest gym that you are going to find, but it has everything that you will need, and it never feels extremely crowded. I don’t think you can find a better value for a gym that contains free weights than FitWorks.

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DO NOT COME HERE! Its almost as if this gym is the forgotten step child of the franchise. I have been going here since this was Titans gym in 2019 and once Fitworks took over, I was optimistic they would improve the gym. However, when walking in the staff seems more pre-occupied with whats going on In their phone than the paying customers, there are machines that have been broken and unusable since 2019 with no sign of repair or replacement, and the locker room is in a constant state of disarray! I would strongly advise anyone thinking of getting a membership to instead, go to Tremont Athletic Club, Old School Iron, BrownsFit, or even consider going to the Fairview club. I can promise you this place is not worth your time nor the $30 or so a month. If I could cancel my membership - I would in a heartbeat

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Signed up yesterday, but shout out to Yara who made everything easy and smooth.

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The weight room is downstairs, of course no windows.

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Their rebuilding. Nice spit! But their rebuilding. Good people. NEW ownership coming in I hear.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.5-star.

This business has 60 reviews.

The address is: 619 Prospect Ave E, Cleveland, OH 44115, United States .

The contact number is +1 216-574-2875

This service is listed under Fitness Center .

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