FITWORKS Highland Heights is a 24/7 gym located at 5612 Wilson Mills Rd, Highland Heights, OH. This gym offers a wide range of equipment, including free weights and cardio machines, and caters to all fitness levels. Group classes, including spinning and yoga, are highly praised by members. The staff is generally professional and helpful, creating a welcoming environment. While the facility is clean and well-maintained, there are concerns regarding hidden fees and poor customer service. The gym is ideal for those seeking a variety of fitness options and a flexible schedule.

Pros:

  • Open 24/7.
  • Wide range of equipment.
  • Clean and well-maintained.
  • Friendly and professional staff.
  • Offers group classes.
  • Includes personalized fitness assessments.
  • Spacious with cardio theatre room.
  • Good atmosphere.
  • Cater to all fitness levels.

Cons:

  • Hidden fees.
  • Poor customer service.
  • Membership cancellation issues.

Location / Contact

Rating Stats

4.0

out of 5.0

12 reviews
5.0
3 reviews
4.0
4 reviews
3.0
2 reviews
2.0
19 reviews
1.0

Reviews (40)

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Luran at the front desk was helpful and set me up with a membership the gym looks clean and has a good vibe to it

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Great experience & environment

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The Fitworks located in Highland Heights, Ohio is outstanding. The staff is very friendly, courteous and professional. I am a senior citizen with my membership through the Silver Sneakers (Silver&Fit) Program. The staff is so respectful and gracious to me. The facility is clean and well stocked. If I could give an even higher star ranking than 5...it would be 100 stars. 🌟

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Good gym and the best equipment

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just started one day done more to come

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Just joined so far I like the staff and the gym itself is spacious with free weights, many different types of nautilus as well as updated cardio machines that include HIIT programs. The place is slightly more in price than it’s main competition but I would say it’s justified as they are open 24/7 365 days a year and includes a assessment of fitness goals with a licensed Personal trainer which I feel is even more important to a beginner. No tanning beds but no “real fitness” would promote that even with waivers due to its potentially deadly consequences (Ie skin cancer). The goal is to be on this PLANET in healthy fit manner which would also promote longevity. I feel that fireworks is a legitimate when it comes to fitness and as real as it gets. So I give them 5 stars for not selling out and being real. The gym is beautiful updated equipment and helpful and knowledgeable staff !!!

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Decent gym but overpriced. Usually willing to work with you if you're only there for a day. But unwilling to transfer over a paid month that was not used due to injury. Didn't even have the person in charge, Gavin, call me back. He had someone else explain it to me.

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ed is so so personable, so informative & kind. had a really great conversation with him on the phone & wish i would have signed up here cause he would have solved all my problems.

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I loved the Fitworks in Stow, which I was a member of for more than 10 years. But this one is awful. They don't care about anything except the bottom line. They swindled me out of $250 and will not return my calls or emails. Of course when I disputed the charges on my credit card, they were really quick to defend themselves—so they can get in touch when their money is on the line. Be careful. They will get you one way or another.Update: I see they've responded below. Why don't they just reply to my emails and phone calls instead of telling *me* to reach out—something I've done repeatedly without any response from them.

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Great Gym. Great members. Great staff. Great environment but please open earlier on weekends

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 40 reviews.

The address is: 5612 Wilson Mills Rd, Highland Heights, OH 44143, United States .

The contact number is +1 440-449-1188

This service is listed under Gym .

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