ASI Gymnastics – Plano West is a popular gymnastics center located in Dallas, TX. The facility offers a variety of classes, including gymnastics, ninja warrior programs, and children’s birthday parties. Many parents appreciate the clean, well-maintained environment and spacious areas for both kids and parents. Coaches receive high praise for their friendly and attentive demeanor, making learning fun and engaging for children. However, some customers reported issues with the front desk service and occasional miscommunication about policies and class availability.
While the majority of reviews highlight the professionalism and helpfulness of the coaching staff, especially during events like birthday parties, there are a few concerns regarding the high turnover of coaches and inconsistent customer service experiences. Despite these occasional setbacks, ASI Gymnastics – Plano West remains a favorite for many families due to its engaging programs and dedicated staff.
Pros:
- Friendly and engaging coaches.
- Clean and well-maintained facility.
- Wide variety of programs for kids.
- Highly praised birthday party services.
- Spacious areas for parents and kids.
- Kids enjoy the foam pits and equipment.
- Coaches build strong connections with kids.
- Good safety practices and professionalism.
- Convenient location with flexible scheduling.
- Positive improvement reported by many kids.
Cons:
- Inconsistent front desk service.
- High turnover of coaches.
- Occasional miscommunication about policies.
Location / Contact
- Address: 4051 Rosemeade Pkwy, Dallas, TX 75287, United States
- Phone:+1 972-960-1108
- Website:asigymnastics.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 80 reviews.
The address is: 4051 Rosemeade Pkwy, Dallas, TX 75287, United States .
The contact number is +1 972-960-1108
This service is listed under Gymnastics Center .
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Carlos Luevano
10 months ago
Great coaches, my daughter loves coming here and has improved a lot.
Judy
11 months ago
ASI is a great company to work for, if you’re a younger person, I’m not saying anything negative about ASI! !I’m just saying, if you’re an older coach and you’re looking to have fun teaching developmental skills to the young, this may not be an opportunity for you ! it wasn’t for me, age is just a number, Peace, and happiness to the universe.
Mouli Setti
1 year ago
Hi Mouli! Thank you so much for taking time to leave us a rating!! We appreciate our Plano customers and hope to see you back in the gym very soon!
matthew sorge
1 year ago
Great place, great teachers!
Lisa Platon
1 year ago
Our son had his 5th birthday party here and it was amazing! The gym was very clean and organized. The staff was so attentive and even learned the kids names during the party!!! They were very helpful setting up and cleaning up. Everyone had a great time!!!
Mckenzy Ortiz
1 year ago
We really liked the coach we met, he was amazing and very welcoming. My thing is, it felt like a total money grab. We did the trial to see if we liked the gym, which we did. Exchanged just a few words with the coach before leaving.Then it felt like a money grab. My son was 1 of 2 kids in the class. The next morning I get a voicemail saying they can only hold his spot for 12 hours from the time of the trial. You filled 6 spots in under 24 hours? Doubtful. I was going to sign him up before class the following week, but we’ll probably just not return/look for a different gym. I understand it’s a place of business, but it’s a learning environment and it felt unwelcoming in that matter, like pay us, then we’ll be nice to you. All staff we met also referred to my son as a girl, and couldn’t figure out how to say his name.
Giuliana Paola Conti Perozo
1 year ago
I like it is incredible
Baimum Alwa
1 year ago
Rushed event hosting, some kids were stopped in line and didn’t get to do the activities.
David Lee
1 year ago
Friendly staff except this one.... couldn't get her name. For the most part fun place for kids.
K.D. de Vries
1 year ago
Just had my dtr’s birthday here today and **WOW**. Ten stars! I need to preface this with the fact that I’ve never left a google review before because I’m lazy. So that should give you some inkling in how impressed and appreciative I am of Coach Peter and Coach Elle(sp?). From the moment I pulled up to the moment we left, the whole ASI team was on top of it. They unloaded our car, put decorations up, set out the food, put drinks in the cooler, hung up birthday signs and balloons. It all happened in a beautifully choreographed flash of an eye.Then the party starts and coach Peter had twenty 5-6 year old kids in the palm of his hand. He is so charismatic and fun. The kids were laughing and engaged the entire time. The parents are thrilled and patting me on the back… I’m feeling smug for my excellent choice to have her bday here.When it was time for snacks and cake, yet again, coach Peter, Coach Elle and the whole ASI team are completely on top of it. Here I am about to start scrambling with handing out snacks and drinks etc…but before I can even get to the cooler they swoop in. Then I turn to get the snacks…already passed out.Now it's cake time - - the most stressful event of any birthday party for me. Why? Because people judge your cake cutting skills. And mine are admittedly terrible (there’s no symmetry!) But get this, as soon as the candles are out and lights flick on, here comes Saint Peter, knife in hand slicing and dicing that cake up like nobody’s business. Then I’m thinking “ok, I’ve done nothing at this point. I can at least hand out the cake.” Ha! Nice try. Coach elle is already tossing cake out at the speed and elegance of a gazelle.At this point, I’ve barely lifted a finger, yall. Was it my birthday too? What a treat!Finally the party is wrapping up, and out of nowhere, Coach Peter hushes the crowd (we’re all in love with him at this point so conversation immediately ceases at his command) and says “the birthday girl has something she’d like to say” – this child-whisperer has somehow gotten my extremely shy dtr to stand on top of the bench and say, “Thank you all for coming to my birthday. I had so much fun!” The room loses it! Too cute. Would she have done that if I asked her? Hell no!Pop quiz: once the party is over do you thinka.They went to eat cake in the breakroom and left us to pack upb.Packed everything up for usc.Took everything to our car for usd.b&cIf you answered “a,” do you have the deductive reasoning of a plant?Coach Peter, Coach Elle – I’d follow you in to battle. You rock. Thank you, thank you, thank you to everyone at ASI for making my daughter’s birthday so memorable and so EASY.And oh my god....I just realized I forgot to tip. I will be calling on monday to take care of that. I'm so sorry!!!