Equinox Preston Hollow offers a premium gym experience with top-notch trainers and well-maintained facilities. Located at 8611 Hillcrest Rd, Dallas, TX, it impresses with its cleanliness, friendly staff, and variety of challenging group classes. Trainers like Dustin Miller and Jude McCarthy receive high praise for their professionalism and motivation.

However, the gym has a few drawbacks. Several members mentioned issues with billing and management. For those who prefer free weights, the area can be crowded. Despite these concerns, many enjoy the facility’s offerings and friendly environment.

Pros:

  • Top-notch trainers
  • Well-maintained facilities
  • Challenging group classes
  • Friendly and accommodating staff
  • Clean environment
  • Good variety of equipment
  • Convenient location
  • Complimentary training session upon sign-up
  • Smoothies cafe available
  • High-quality products in bathrooms

Cons:

  • Crowded free weight area
  • Billing and management issues
  • Limited space

Location / Contact

Rating Stats

4.3

out of 5.0

7 reviews
5.0
1 reviews
4.0
6 reviews
3.0
36 reviews
2.0
0 reviews
1.0

Reviews (50)

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Overall very poor experience, particularly considering the price is 3-4x basic gyms like LA Fitness.Bottom line, there is simply not enough space at this gym for the number of members. I can't speak for the fitness classes, maybe those are great that's not really my thing. If you like to lift free weights, this is most definitely not the gym for you. The free weight area is always crowded, full of trainers occupying multiple stations for their clients to do circuit training. More often than not I end up having to navigate my workout based on a towel or a water bottle occupying 1 of only 2 bench presses, the only squat rack, or something equally ridiculous. As with all gyms, once you sign the contract you are locked in and there is no escape.This gym may be ok for those who enjoy group classes, but for individual workouts it is absolutely awful. Think twice before signing up here folks.Update: Reducing from 2 stars to 1 star. Despite e-mailing management in March of 2023 clearly stating my desire to discontinue my membership on expiration in July (to which they replied and confirmed membership cancellation), I was still charged in July for August membership. Upon reaching out to address this matter directly, I have been unable to get anyone from Equinox to respond. Enough is enough and now I have to go through the process of opening a fraud claim with my bank to get these people to stop stealing from me.Sub-par gym, fraudulent business practices, stay far away.

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Not the biggest gym but really well maintained and nice facility. I really enjoy the group classes - they offer a lot of different time slots with 24 hour to even 15 min advance booking. Audresha, Beth, Blye, David, and Dustin are all fabulous instructors - classes are motivating and challenging!

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Whether its LA or DFW Equinox is the place to go. Clean and friendly staff and always space to work out.

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Convenient location with everything that you could need. The staff is amazing all the way from cleaning to personal training. With coaches like Dustin Miller and Jude McCarthy you really cant go wrong! They make you feel at home as well as push you to be your best.

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Thanks for the 5 stars, Lowell!

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Thanks for the 5 stars! We appreciate you taking the time to review us.

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Thanks for the 5 stars Les!

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This place is very upscale friendly and convenient.

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Personal Training:My trainer Nikita is probably one of the most knowledgeable, understanding and tactful trainers I have ever come across. Every session not only do I get stronger, but I also learn the science behind my workouts. It’s fascinating how I work out muscles that I’ve never thought of before. I’m grateful for her patience and guidance!Facility and Staff:Everything at this location is absolutely phenomenal. Everyone is so inviting! The staff really makes you feel like you’re at home. Jack (the membership advisor), immediately puts you at ease with his superb hospitality. I must say that he’s definitely someone you want to meet in this lifetime!Sincerely, It was such a pleasure to connect with everyone from the maintenance crew; shop employees, mangers, group fitness instructors and all trainers. Everyone is magnificent and the facility is pristine. I really love it here! 🥺💗

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 50 reviews.

The address is: 8611 Hillcrest Rd, Dallas, TX 75225, United States .

The contact number is +1 214-265-5512

This service is listed under Gym .

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