Planet Fitness at Medallion Center in Dallas, TX is a 24-hour gym known for its clean facilities and a wide range of exercise equipment. The friendly and professional staff, particularly standout employees like Jordan and Olivia, enhance the welcoming atmosphere. Although there are numerous positive reviews highlighting the cleanliness and well-maintained equipment, some customers have reported issues with broken machines and inattentive customer service.
Despite some criticisms, many appreciate the spacious layout, variety of workout areas, and the value of the Black Card membership. Planet Fitness also offers convenient amenities like hydro massage beds and large lockers. While the overall feedback is predominantly positive, improvements in staff interaction and equipment maintenance would further elevate the experience.
Pros:
- Open 24 hours.
- Very clean gym.
- Friendly and professional staff.
- Wide range of workout equipment.
- Spacious layout.
- Affordable membership options.
- Convenient location.
- Black Card amenities.
- Large lockers with passcode locks.
Cons:
- Some broken machines.
- Inattentive customer service.
- Issues with membership cancellation process.
Location / Contact
- Address: 5744 Skillman St, Dallas, TX 75206, United States
- Phone:+1 469-331-0585
- Website:planetfitness.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 70 reviews.
The address is: 5744 Skillman St, Dallas, TX 75206, United States .
The contact number is +1 469-331-0585
This service is listed under Gym .
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Jose
1 year ago
This gym sucks fr it’s always so dirty and the bathrooms are so gross. And so many machines don’t work and they take forever to fix them. Not to mention the horrible customer service. I was standing at the desk and two employees just ignored me. Don’t bother with this one it’s trash.
J P
1 year ago
Lost a potential customer as PF requires complete banking information in addition to a credit card on file to start a membership. That’s ridiculous and shouldn’t be required for a $10/month membership. A clear example of companies overreaching data privacy at the cost of new business.
Preethi PB
1 year ago
Great facility, plenty of parking and very clean.
Burt Richardson
1 year ago
Very clean! Great layout and placement of equipment! Very spacious and plenty of well maintained equipment to enjoy a great workout!!
ajmal aslami
1 year ago
Iam waiting more than 20 minutes on the phone in no buddy answer my phone
Joe Wells
1 year ago
Clean inviting space, lots of available machines, reasonable price
Ricardo Bonachea
1 year ago
Good gym with a nice atmosphere 👌 …
Sara Sanchez
1 year ago
Love this place it is really spacious and clean. Totally recommend.
Lynn MacDonald
1 year ago
Finally got enough energy to start working out...staff is always accommodating and helpful.
Susan Conley
1 year ago
Great workout equipment. Helpful staff.