Club 24 Concept Gyms

Rated 1 due to this gym sending me to collections even though they claim they have no contracts. Tried to get me to pay for three months even though I didn’t step foot in there a single day of those three months. I disputed and won, however be aware that they do this even though they claim they don’t hold contracts they will still try to steal it and it will affect your credit drastically. If this happens to you I recommend disputing it and leaving a review so others can be aware they do this. Good team, good gym but they have in error in their billing system.

Great equipment but it was closed today over electrical issue.They could at least have posted a notification and saved me the trip!

Absolutely love my trainer. She listens intently and always offers good advice.

Gyms good. Has a lot of machines, plenty of turf space, good squat racks. Leg press needs some maintenance. Other than that, good size gym.

I started at Club 24 June 2021 and lasted until July 2022 when I decided I needed a change.Pros: You can't beat the price. I paid the top tier rate so that I could bring a guest whenever I wanted. Just note if you do bring a guest the staff at the desk will constantly ask the guest to join. I realize they’re just doing their job.The gym is big and there should be enough equipment for everyone.Very convenient hours.Cons:For months the women's toilets would leak all over the floor. It would be cleaned up with a mop however not once when I was there did I see the staff clean up the leak with disinfectant. So, we would be in the bathroom then walking all over the gym with our toilet water sneakers.Before I finally decided to leave, 2 of the 3 women's stalls had "out of order" signs on them for over 2 months. Several times I really needed to use the bathroom and the only stall was being used. Women are NOT men. We need our stalls.Bathroom area is really sad and depressing. Plus if a man accidentally walks in,(I've seen it happen) it's wide open and there is no privacy for a woman that might be changing.There is one tiny closet like room that is lacking a mirror to change in.This is not a gym one would want to get ready for work in after a workout. In no way does it cater to women.The push button on the water fountain was broken and was never fixed. A sloppy, hand written sign notified you it was broken.There were only 2 upright bikes and both of them had seats that were partially peeled away. This was a problem because the only thing I used at the gym was the upright bike.Although nice, the gym is largely run by teenagers.Several times when I went in after work the music was so loud and so foul I had to complain.No one wants to hear the F-bomb 17 times or hear grotesque songs about licking body parts. I'm not even joking here. There were pre-teens and elderly in the gym and this is the music that was blaring from the speakers.When the Zumba class would start, their music would be fighting for space with the gym's music. I wear noise cancelling headphones and I could still clearly hear both.At the time when I needed an affordable gym it fit the bill. However, now that I'm a bonified exerciser, I decided to go elsewhere and pay a little bit more to a gym that values women and knows the little extras count.

You'll be selling your soul away in blood, have to give up your first born, and be shackled in a prison for life by signing a contract with this gym. I suspect getting a divorce or a pardon from death row is easier than trying to cancel a membership here. They'll harass you with phone calls when you finally decide to cancel your card after a year of not stepping a foot in there. What choice do I have if not given the option to leave? I'm not going to continue to pay for a service I DON'T USE! It's a scam.When I called to cancel I was told I had to do it in person- fine. When I cancel in person, apparently they didn't have a record of it so of course they're still billing me. When I tried to explain that to "a manager" through e-mail, they still retorted with, "We have no record of that."......Bull. Your company is one big fat confidence- man.I'm not paying you a cent.Update 9/28/22- I'M IN COLLECTIONS NOW! Unacceptable.So, in conclusion... to avoid the stress and aggravation of all this, don't bother joining. None of the locations are worth it.

It’s so difficult to cancel your membership, even if you bring a proof of address showing that you changed address.I had to travel 3 hours to come cancel my membership but still not …

I have been a member for over 10 years. The gym is always clean. Machines are all in good working order and available. I love the new machines.

2 months ago I went to club 24 in New Milford and they had 2 toilets not working. And this past Monday I went back there and the same signs were on the bathroom door saying that those 2 toilets weren't working. One of them is a handicap toilet.How can 2 toilets be more than 2 months without maintenance so it can be used.We have to stand in line to use the only working toilet in the women's bathroom.Can the owner of the gym give a little care and understanding pleaseThanks

I canceled my membership over a year prior to them beginning to blow my phone up with texts and calls. I canceled in person and my card expired 7 months later. They waited from April till the end of august to wait to send me to collections. I paid for 8 months after canceling and they still tried to bill me.Staff was quite rude about the whole situation and not professional.