Crunch Fitness - Taylor, located in Taylor Commons Shopping Center, offers a wide range of amenities and services to its members. The gym operates from early morning to late night, providing flexibility to suit different schedules. Many members praise the cleanliness of the facility and the friendly staff, particularly highlighting the exceptional personal training services provided by trainers like Dan, who is known for his attentive and supportive approach. Despite these positives, some members have faced challenges with membership cancellations and inconsistent customer service, which have affected their experience.
Overall, if you're looking for a gym that provides strong personal training support and maintains a clean environment, Crunch Fitness - Taylor could be a great choice. However, be aware of possible difficulties in canceling memberships and occasional customer service issues. Given the mix of positive and negative feedback, it's advisable to review your needs and visit the facility to ensure it aligns with your expectations.
Pros:
- Clean and well-maintained facility.
- Friendly and helpful staff.
- Exceptional personal trainers, especially Dan.
- Wide range of equipment available.
- Convenient location in Taylor Commons Shopping Center.
- Flexible operating hours, open early and late.
- Good gym etiquette followed by members.
- Positive environment and gym atmosphere.
- Effective personal training programs resulting in noticeable progress.
Cons:
- Difficult membership cancellation process.
- Inconsistent customer service from management.
- Limited availability of some equipment during busy hours.
Location / Contact
- Address: 21604 Ecorse Rd, Taylor, MI 48180, United States
- Phone:+1 734-234-6670
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 20 reviews.
The address is: 21604 Ecorse Rd, Taylor, MI 48180, United States .
The contact number is +1 734-234-6670
This service is listed under Gym .
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Anthony croft
2 years ago
Great gym, awesome energy and environment. Trainer Dan and manager Jason are super helpful. They also have basically brand new equipment!
Tabitha Deutsch
2 years ago
(Updated on 05/02/2023)I am pleased to report that Dan (personal trainer Manger) reached out. We scheduled another session and it went extremely well! Dan was very direct and helpful! …
Janae Stover
2 years ago
This gym is great! I was recommended by a friend to visit and I loved it!! I got to speak with Dan, I believe he was a manager, and he had such a great energy, was well educated on fitness, and encouraged me to come back again. I surely will. :)
Sue M
2 years ago
Personal training with Dan at Taylor Crunch has been outstanding! I had planned to cancel my membership this year, but since I started working with Dan I've made so much progress, and he is so fun to work with, that I've decided to continue my membership and personal training. Highly recommend!
morgan kollen
2 years ago
I have called in 3 times now to cancel my membership and confirm the policy. I asked them if we could make an exception as I was out of the country and it was 10 days before the payment billed. The two reps advised yes, the third rep I spoke to when I said my membership was still billed replied that he knew this was an ongoing issue and he would contact his manager. That rep advised I would get a call back within 2 hours. I called in for a 4th time to speak to the manager after never getting a call back and he said he won't cancel it unless I come in, or send a letter. I explained my situation and he replied "this is our policy you are just looking for a refund." then he said he can't speak for his other team members, what was said doesn't matter and that he is going to hang up the phone. When I asked his name he hung up. He raised his voice multiple times, spoke over me, and was very rude. I can't imagine what working for him is like. I would not go here again.
Randy Markoz
2 years ago
Been coming here for years. Always clean and everyone is friendly, have not met one rude person. If you’re looking for personal trainer, ask for Dan. Helped me lose 25lbs in 4 months. Super happy.
et thomas
2 years ago
I’ve been training with Daniel (Pt manager) for the last 2 1/2 months now and it’s honestly been amazing. Dan is super caring/attentive and is literally always available to help inside and out the gym, not mention the gains and weight loss as well as other health issues that have gone away within the first month of training with him! As a manager he already goes above and beyond for the team, but for his clients, he goes to the moon and back. I’m so excited to FINALLY reach my fitness goals! So If you’re looking for a personal trainer, I would highly recommend coming here you won’t be disappointed :)
May Jr
2 years ago
Zero accommodation for their members. I pay for full access to the gym yet two rooms are closed off by 9:30pm. I don’t have time to come earlier in the day and many others don’t either because of Ramadan or work. The least they can do is keep the rooms open until 11pm
Zeinab .x0
2 years ago
Lack of accommodation from most of the staff, the cycling and classroom should be open to all members when classes aren’t in session, also not the cleanest, however the gym has a convenient location & there’s a sauna, but be prepared for members to constantly lower the temp.
Heavy Greene
2 years ago
Crunch has recently become my new gym home so I am still fresh to this location though I wish there were more alike machines. On busy days or halfway busy I would have to wait for a weight machine to become available and in the sauna we are taking turns. (5max capacity). There's a open floor plan so everything is pretty simple but more machines would definitely compensate the price that we pay for a monthly membership.