Planet Fitness in Dearborn, MI, is a convenient 24/5 gym offering affordable memberships with a wide selection of equipment. The gym maintains a clean and welcoming environment, thanks to the dedicated staff who go above and beyond for their members. The facility is spacious, reducing wait times for machines, and includes amenities like hydro massage, tanning, and massage chairs for Black Card members.
However, there have been occasional issues with customer service during night shifts, and some users have faced discomfort due to certain gym policies and personnel. Despite these drawbacks, the gym remains a popular choice for its cleanliness, friendly staff, and value for money.
Pros:
- Friendly and helpful staff
- Clean and well-maintained facilities
- 24/5 availability
- Affordable membership rates
- Spacious environment with good machine availability
- Hydro massage, tanning, and massage chairs for Black Card members
- Positive atmosphere
- Dedicated trainers like Andy
- Great location and parking
- Varied training areas and new equipment
Cons:
- Inconsistent customer service during night shifts
- Some staff can be unprofessional
- Not open 24/7 as advertised
Location / Contact
- Address: 24411 Michigan Ave, Dearborn, MI 48124, United States
- Phone:+1 313-789-5500
- Website:planetfitness.com
Rating Stats
Reviews (110)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 24411 Michigan Ave, Dearborn, MI 48124, United States .
The contact number is +1 313-789-5500
This service is listed under Gym .
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Moe Makke
11 months ago
Literally not one good looking person in this gym ! Looks like people have come straight from the trash bin to workout . Bodies are all disgusting , even the workers are fat and out of shape . I only come here worst case scenario, and that sucks.
Patrick Tomaszewski
11 months ago
Decent clean gym for the price.People use the barbell racks as their personal phone booth while others are waiting to actually use the barbells instead of playing on their phone. Other than that not bad.
Saif Alfatlawi
11 months ago
Absolutely the best in professionalism.Love the clean bathrooms they are a must.I applaud this team’s dedication and will continue to come to this gym.The msr Carrie R. goes above and beyond to make new members feel welcomed and informed.I wold love to see another location in Dearborn. Michigan ave and Schaffer rd. With the same decoration.Thank you planet fitness Dearborn.
Laura Serratos
1 year ago
Do you have swimming pool and jacuzzi and steam room??????? Can you please tell me
Malla
1 year ago
The worst customer service I’ve seen ( maybe I can exclude two only ).
Faith Vines
1 year ago
I enjoy going to Planet Fitness it is a relief for me. The employees are very nice and keep the facility clean. Good teamwork.
Partee Time
1 year ago
Clean and spacious, and great staff.
James Whittaker
1 year ago
Mostly empty, pretty clean, good employees
trinity w
1 year ago
I had to call this location about a membership, and Sean (Shaun?) was so helpful and kind. Great staff and amazing customer service!
Sheila Johnson
1 year ago
Love this particular location never crowded... Very low-key location