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Planet Fitness in Orange City, FL, offers a cost-effective and friendly gym environment with an emphasis on cleanliness and a no-judgment philosophy. Conveniently located at the Orange City Marketplace, the gym boasts a variety of well-maintained machines and ample workout spaces, making it a great choice for both beginners and regular gym-goers. The staff often receive praise for their helpfulness, and members appreciate the numerous sanitizing stations and extra amenities like tanning beds and hydro massage chairs.

However, some visitors have reported issues related to customer service, inconsistency in policy enforcement, and difficulties in canceling memberships. Despite these drawbacks, the overall positive atmosphere and good equipment maintenance continue to attract a loyal member base.

Pros:

  • Affordable membership plans
  • Clean and well-maintained equipment
  • Friendly and helpful staff
  • Convenient location
  • No-judgment policy
  • Open 24 hours on certain days
  • Numerous sanitizing stations
  • Additional amenities like hydro massage chairs
  • Lots of machines and workout spaces
  • Positive environment for all fitness levels

Cons:

  • Inconsistent customer service
  • Difficulties in canceling memberships
  • Some complaints about cleanliness in specific areas

Location / Contact

Rating Stats

4.5

out of 5.0

29 reviews
5.0
4 reviews
4.0
4 reviews
3.0
11 reviews
2.0
72 reviews
1.0

Reviews (120)

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Very nice gym . The only problem i have is they tend to let the paper towel machines run out. You can't wipe down equipment without. Another issue is customers talking on cell phones or texting while using the equipment. I think the employees should get out from behind the desk and see whats going on in the gym.

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The people that work there is extremely helpful, kind and couldn’t make me feel welcome every time I go in there. After one week of trying to decide to leave another gym after 15 years of being with them. It only took me two times at planet fitness to realize I could enjoy my workout again, felt wanted and even safe with the epidemic going on. The employees even follow all the extra precautions and keeps everything fully stocked, with being well cleaned. Thank you for me giving back, My confidence, security, and even a peace of mind.

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Friendly staff, clean well maintained equipment, and inviting environment for all individuals looking to better themselves.Plenty of treadmills and elliptical machines available around 7-9am daily when I go to the gym. Only minor congestion is around the free weight section at these times but nothing major.

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The gym is clean and the staff is friendly and professional. I've had several sessions with personal trainer Edwin and always get a great workout! I also have to stop by the hydromassager before heading home. They also have tanning beds for those interested.

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I recently decided that I needed to join a gym to drop some weight and also gain some strength, I guess just too many years went by sitting behind a desk! I made the rounds to a number of gyms in the area to see what the pros and cons were of each facility. Ultimately I decided on Planet Fitness for a number of reasons: very well equipped gym with a wide variety of well maintained machines, incredibly clean, free classes, excellent price plans, and very friendly and knowledgeable staff. I really look forward to my visits to the gym. (And no, I do not work for Planet Fitness, just someone trying to get a bit more fit!)

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Horrible, every time I go there is always an issue with my account. They charged me on 10/16 and 10/25 and still say I have a balance. Will never join this gym again. And the front desk is so rude to you. Practically saying I’m getting a free membership out of them. Because I haven’t paid but I have showed them my statement and shown them the payments. I will be reaching out to corporate

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Love this Gym but there are little things I have noticed such as a bad build up of what looks like growing bacteria in the girls sinks (drains) and I think showers could be a little cleaner or at least checked on more frequently. Enjoy my work out here however the cleanliness of bathrooms could use a little more work don’t think I will shower here as a have in the past 🤔

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Great place to workout without any pressure. The staff is usually very friendly. The gym is usually kept generally clean and organized. There doesn't seem to be too much issue with most other members as most people go in and mind their own business. My only complaint is that they seem to keep the place at a warmer temperature most of the time, especially at night, which can be problematic for anyone who may be sensitive to the heat. Have asked a handful of times for this issue to be remedied but nothing really seems to be done. Other than that though it is a good place for locals wanting to have an affordable place to help them get/stay fit while in a casual environment that doesn't put too much pressure on them to do a certain amount or look a certain way.

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Great staff; super clean facilities; equipment always in excellent condition; very affordable! Lots of variety in the types of equipment and weights available. Also love the choice of being able to tan either upright or using a bed. After reading one of the earlier reviews I want to mention that I've always found the tanning beds to be sparkling clean.

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I like this place but i have a problem when they are trying to close. Some people was on the weights and they shut off the lights. I was thinking what if someone gets stuck or they get hurt. Its not safe and i find it disrespectful. Next the owner of the store came in or the manager and started snapping his fingers in people faces and telling them its time to go. I found that disrespectful and unprofessional. I hope things change the more i go. But overall its a good place its clean and peaceful.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 120 reviews.

The address is: 860 Saxon Blvd, Orange City, FL 32763, United States .

The contact number is +1 386-228-2700

This service is listed under Gym .

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