MercyOne Health & Fitness Center in Clive, IA, is a comprehensive facility offering a wide range of fitness options, from cardio and strength training to aquatic therapy. The center is known for its friendly and professional staff, state-of-the-art equipment, and spacious, clean environment. While the fitness center excels in providing a variety of classes and rehabilitation services, there are some concerns about childcare availability and the temperature of pools used for physical therapy.
Despite these minor issues, the overall customer experience is positive, with many praising the cleanliness, variety of equipment, and accommodating staff. The facility is also accessible with flexible hours, making it convenient for various schedules. Those looking for a welcoming place to pursue their fitness goals will find MercyOne Health & Fitness Center a solid choice.
Pros:
- Friendly and professional staff
- State-of-the-art equipment
- Clean and spacious environment
- Wide variety of fitness classes
- Accessible with flexible hours
- Excellent aquatic therapy programs
- Brightside Cafe Kitchen on-site
- Welcoming facility for all ages
- Helpfulness in physical rehabilitation
- Reasonably priced day passes
Cons:
- Childcare center remains closed
- Complaints about pool temperature accuracy
- Additional cost for online classes
Location / Contact
- Address: 12493 University Ave, Clive, IA 50325, United States
- Phone:+1 515-226-9622
- Website:mercyone.org
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 60 reviews.
The address is: 12493 University Ave, Clive, IA 50325, United States .
The contact number is +1 515-226-9622
This service is listed under Fitness Center .
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LaurieA. Shriver
1 year ago
Mercy One Health & Fitness has spacious cardio & strength training areas. Signing up for the classes used to be solely online, they’ve recently changed this. For months I have requested dance classes to be offered and at times a working professional can do it (very early or after work) and it appears they prefer to focus on classes & times that cater to seniors. They recently started offering online classes (dance classes too), but it’s at an addition cost to the high membership cost. The workers there are pleasant and the place seems clean.
Julie Gfeller
2 years ago
Staff is helpful and professional. This is not a trendy gym, but a great center to meet your fitness goals.
Elizabeth Chipp
2 years ago
This place is awesome! I'm working on strength, balance, and loosing weight. Receiving lots of help here.
Sheila Cantrell
2 years ago
Wonderful doctors. Great facility. Clean.
Ashley Lee
2 years ago
Dr.Thompson is amazing! She's helped me achieve so much.
C L
2 years ago
Very nice facility. Always clean and well-maintained. Friendly and helpful staff.
Keith Wilges
2 years ago
Excellent provision of non impact equipment. I attend 3 to 4 times per week.
John and Bonnie Bieber
2 years ago
I’m a new mom trying to get back into shape in the middle of winter and currently have a membership at the Mercy one health and fitness Center. For months prior to birth, I’ve been asking if the childcare center will be opening up and have been denied or put off each time we ask. Last week, I brought my child in to walk around the track because the weather was not conducive to walking with an infant outside and was told to go home because equipment like a stroller is not allowed on the track. Only a harness, which my newborn is too small to fit into, is allowed. While the workout faculty is up to date, their policies for new parents needs updating and their childcare center need to open. I’m very disappointed in this experience.Edit: I called last week as requested by the response below and have yet to receive a call back.
Eileen Kiess
2 years ago
I have used this facility for several years but lately swimming laps has become sadly overcrowded. The warm water therapy classes have taken over one lap lane, leaving only three lanes for serious lap swimmers, who now must share with at least one and now two more lap swimmers. After getting kicked in the head twice, I gave up. Complaints just got me excuses. I like this facility very much and would hate to leave.
CHIEF ONE
3 years ago
nice indoor track. huge pools. newer equipment! better then snap fit at least!