single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

Planet Fitness at 1720 Guess Rd, Durham, NC, offers a well-maintained, 24/7 gym environment for fitness enthusiasts of all levels. The gym is known for its cleanliness, friendly staff, and a non-judgmental atmosphere that makes all members feel comfortable. With a variety of machines, free weights, and cardio equipment, Planet Fitness caters to a wide range of workout preferences.

While highly praised for its affordability and welcoming environment, some members have noted issues with equipment availability during peak hours and challenges with membership cancellations. However, overall customer feedback remains overwhelmingly positive, highlighting excellent staff service and constant cleanliness.

Pros:

  • Open 24 hours
  • Clean and well-maintained
  • Friendly and helpful staff
  • Affordable membership
  • Stress-free, non-judgmental atmosphere
  • Variety of equipment
  • Convenient location and ample parking
  • Hydro massage beds and tanning available
  • Sanitation stations are well-stocked
  • Clean locker rooms and bathrooms

Cons:

  • Membership cancellation can be difficult
  • Limited equipment during peak hours
  • Temperature issues inside gym

Location / Contact

Rating Stats

4.5

out of 5.0

6 reviews
5.0
3 reviews
4.0
3 reviews
3.0
8 reviews
2.0
50 reviews
1.0

Reviews (70)

author-img

This PF is definitely a vibe!, although, this location could use new equipment. Equipment is always clean and staff is always hands-on.

author-img

5 Reasons I ♡ Planet Fitness1) Availability of the machines I like to use2) Convenient location with ample parking3) Friendly staff and welcoming atmosphere4) Clean space with ample sanitation stations5) Reasonable monthly fees that fit my budget

author-img

I love working out at The Planet.. one problem! I notice they don't have machines that the other Planets have. One being the individual Row Machine w/ the water. There's 2 Rowers here & ppl use the benches for other stuff and we're almost forming a line when there are benches opening up for them to exercise their glutes & other parts on. Other than that! I love this place!

author-img

Enjoy the great equipment, cleanliness, friendly staff and accessible hours of operation.

author-img

Awesome place to be, clean and new equipment, multiple sets of each to ensure easy access. Great experience overall

author-img

Thanks to genji for helping me get my bottle out of the machine! Great customer care! Shout out to GenjiAtt: Lehxy Pink

author-img

Been working really hard since I’m dropping my single BITCHota ᵉˣᵖˡⁱᶜⁱᵗ on July21st at 12:00am East time , today before coming in to stretch I fell while getting my run outside , the manager Mr. Hicks quick noticed my injuries and offered me the best quality in customer care and suggested me to take a 10 min hydro bed massage, I have to say that manager Hicks is very qualify and I been a member for 4 years now and I’m certified when saying that Guess rd location never had such an excellent and well prepared manager like Mr. Hicks, I am a regular and I know how busy this location in! Everyone love Guess rd, Mr, Hicks is really value to this location , his suggestions and cares really got me ready for my grind again ! Just know my single dropping July 21st at 12:00 am East time, and thanks to Mr.Hicks again .Att: 𝐋𝐞𝐡𝐱𝐲

author-img

Planet Fitness is straight up scandalous when it comes to canceling a membership. I moved out of town last year but regrettably failed to cancel my membership in person while I was still in town. It’s impossible to cancel online or over the phone, and I’m sure they take in boatloads of cash on account of making it so difficult to cancel. In December 2022, I followed their exacting instructions and sent a letter in with my full name, membership number, email, phone number, and a clear request to cancel because I moved away. I can only conclude that they threw this letter into the garbage because I’m continuing to receive charges.Please stop this thievery, cancel my membership as requested, and reimburse me for the excess charges. I do not wish to pay to travel to your location to get this done - that is unreasonable and unacceptable. I also don’t want to start a class action lawsuit against you, but this is very clearly impacting more people than just me. Contact me immediately to get this matter resolved. Thanks.

author-img

The faculty is clean, the staff is friendly, and the environment is welcoming. I’ve only just begun my fitness journey, but I wouldn’t do it on any other “planet”!!

review imagereview imagereview imagereview image
author-img

The exterior of this planet fitness is very unassuming since it’s in a strip mall - the inside of this one is very big when you actually walk in. I was very surprised at the number of actual machines they had available in total here. I came here on a Saturday morning and was pleasantly surprised that it wasn’t too busy when I was there. I like the locker rooms in this location since they have benches built into the wall lined up with the lockers themselves, always my preferred locker room design. I can’t complain about the showers here either, they were standard for what you’d expect at most PF locations. All around had a good workout here and maybe will come back next time I’m in Durham

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 70 reviews.

The address is: 1720 Guess Rd #74, Durham, NC 27701, United States .

The contact number is +1 984-260-3746

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos