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Planet Fitness at 1720 Guess Rd, Durham, NC, offers a well-maintained, 24/7 gym environment for fitness enthusiasts of all levels. The gym is known for its cleanliness, friendly staff, and a non-judgmental atmosphere that makes all members feel comfortable. With a variety of machines, free weights, and cardio equipment, Planet Fitness caters to a wide range of workout preferences.

While highly praised for its affordability and welcoming environment, some members have noted issues with equipment availability during peak hours and challenges with membership cancellations. However, overall customer feedback remains overwhelmingly positive, highlighting excellent staff service and constant cleanliness.

Pros:

  • Open 24 hours
  • Clean and well-maintained
  • Friendly and helpful staff
  • Affordable membership
  • Stress-free, non-judgmental atmosphere
  • Variety of equipment
  • Convenient location and ample parking
  • Hydro massage beds and tanning available
  • Sanitation stations are well-stocked
  • Clean locker rooms and bathrooms

Cons:

  • Membership cancellation can be difficult
  • Limited equipment during peak hours
  • Temperature issues inside gym

Location / Contact

Rating Stats

4.5

out of 5.0

6 reviews
5.0
3 reviews
4.0
3 reviews
3.0
8 reviews
2.0
50 reviews
1.0

Reviews (70)

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Love to do my work out fist time in the morning,feeling great!!!!Doing my best with baby steps.We all can do it.

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I prefer the Martin Luther King location more, but this is a close second. Although the time I went they seemed to need more than one staff at front desk, because it seems hard to juggle more than one customer with just one person at the desk. Also 2 of their hydro-massage machines were down. I need to go back to form a better opinion of the place overall, but so far I’m more impressed with other locations.

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Wow, what a pleasant surprise this place was. I feel like larger gyms like these are typically poorly run with broken equipment and dirty floors. Since day 1, this place has been spotless. During my workouts the staff are constantly cleaning every nook and cranny of the facility and all machines. The staff is also extremely friendly which just makes the experience that much better. The air conditioning works well, which makes those hot summer day workouts much better. For the price you pay here, this is a no brainer. I've also found the other people working out here to be incredibly friendly and non-judgmental of others working out.

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Decent place...not too busy and they appear to dust/clean daily. My biggest issue was when we signed up, we paid full price on the initiation fee ($59 per person). Two days later, saw a commercial stating .50 cent per person sign up special. Spoke with manager...he couldn’t honor it. 3 weeks later, the magazines they have at the front door (general local coupon magazine) has the same special. I think it’s a little BS we could have waited 1 week and saved $120 on fees!

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I love working out a Planet Fitness. The facility is tidy and clean. The staff is friendly and helpful. There is ample parking! The trainer is the BEST EVER. She is competent and encouraging, as well as sensitive to the individual needs of people in each session.

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Overall a good planet fitness. They keep the equipment clean and theres never really any broken machines. The staff is nice and friendly. This location is pretty busy. Its conveniently located.

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A great gym for the price. Clean equipment, clean locker room/bathrooms, helpful and polite staff. They’ve also got tanning beds, hydro massage, and regular massage chairs. I just wish they would offer real classes. They say they do but they’re a little confusing as there’s no designated space for a traditional fitness class.

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Really enjoy the location. The initial tour was really in-depth and I felt the employees truly cared about your focus areas. After going for about a month now, the only issue I have is the members sitting on machines. The larger TV in the back is great, but members sit on the machines enjoying a show instead of sets. I understand this is a “No judgement” gym, but it was a bit concerning when I walked in and had to wait 10 minutes to begin my workout due to the stalled movement. Other than that, I really enjoy this location. Everyone is so nice, welcoming you upon arrival, and saying goodbye when you leave.

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This is a good gym with low rates. The facility is new so the equipment is great. The staff are really friendly. The bathrooms are kept clean and the gold card area with tanning and massage beds/chairs is nice, too.

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Nice, clean, neat and orderly fitness facility. Staff is incredibly warm and friendly. Not to be taken for granted. At some locations they aren't.Plenty of weights and machines. Cardio equipment for days!A great place to get a good workout. The people of this community are fortunate to have access to this gym.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 70 reviews.

The address is: 1720 Guess Rd #74, Durham, NC 27701, United States .

The contact number is +1 984-260-3746

This service is listed under Gym .

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