Planet Fitness

As far as planet fitness goes this one is great! There was a lot of equipment, friendly staff and well stocked cleaning stations. The only downside was that it was quite crowded at 8pm so we had to wait for some resistance machines

Not even 50% compliance with mask policy. I cannot believe the staff tolerate such blatant disregard for the rules; basically saying they don’t care about the safety of visitors. I have enjoyed the quality and professionalism of Planet Fitness in the past and am sad to see this

It’s ridiculous that this club simply doesn’t enforce Orange County’s mask mandate. Members shouldn’t have to “notify management” when masks aren’t being worn; it’s not members’ responsibility to enforce the club’s mask policy, which is posted on the door and around the club. About half of members in the club at any time aren’t wearing masks, so it’s not even a subtle issue. I also hate that it’s so difficult to get benches in the Smith Machine and free weight area because it’s almost always crowded (with maskless members), so the club could really use more Smith Machines and free weight space. Membership is cheap and club equipment and facilities are usually clean. These pros aren’t enough to keep me around despite the before mentioned issues, so I’ll be terminating my membership and joining O2 Fitness.

Super clean and friendly staff. Antonio was first class! He was very thorough when he explained the membership to me and gave an excellent tour. Greeted me when I came in and I watched him greet others with the same professionalismand warmth.. I felt welcomed and valued. Keep up the excellent service PF!

Great to see that they are enforcing the masks to be worn properly (over nose and mouth). Not too busy, I felt comfortable and had good distance from my treadmill to the next user.I did not see any PF employee going around to clean the machines. That would've been nice, since you don't know how well the users clean the machines after their workout. So, u just have to clean b4 and after you use the mach. I'm also not too sure about the cleaning solution they have available. Overall, I felt it was a safe place to workout.

Clean gym, one of the better PFs out there! Highly recommend. I used their hydromassage chairs in the back for the first time upon speaking with some of their friendly staff and it was great. Standard triceps machine missing perhaps? I didn't look everywhere did it but that's the only "bad" thing I can say. Overall great gym.

I was at Planet Fitness Chapel Hill last night and the place was impeccably clean! Elyjah Smith was by himself and had it all well looked after! This guy deserves to be appreciated by us members and the franchisor, he is humble, polite, friendly, always greets us with a big smile and helps us with whatever we need at the facility. I am very grateful for his good work! God bless Elyjah!

The gym is excellent and the staff is amazing.I honestly cannot believe that such a great gym costs so little each month. It's the best gym deal in America and possibly the world. I say that because I've worked on 4 continents and lived in 30 cities (having belonged to gyms in each of those 30 cities).I have never paid so little for a gym. Ever. Not even in 2nd world countries.And the only gyms I've ever belonged to that come close in regards to quality of equipment and gym excellence would be a Gold's Gym near Washington DC and a European franchised gym that was operating in Dubai.I highly recommend this gym to anyone and everyone...from those just starting their journey into fitness and all the way through to those who are life long fitness professionals.

Great facility and equipment, but needs improvement in customer service. I come to the gym at around 11pm - 12am, so I understand that there can be less staff around this hour. However, I do not want to wait 5 to 10 minutes at the front desk just to be checked in. The staffs need to be more attentive. Also, one night, overnight staff, Jenny, was consistently counting money for 5 minutes even though I was waiting right in front of her at the front desk. She didn’t even acknowledge that I was there. She could have just said “give me a few minutes” instead of blatantly ignoring me. I hope these circumstances can be improved in a few months.

The facilities are always clean, the equipment is well cared for, there's lots of room for everybody of every age, size, and level of fitness. It really is a 'no judgment zone' and for those of us who are older or in not-so-great shape, that makes for a welcoming space. I've never been a gym sort of person but I like how comfortable I feel at Planet Fitness.