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Planet Fitness in Chapel Hill offers a budget-friendly, convenient workout space. Located in University Place, this gym is open 24/7, allowing flexibility for any schedule. The gym features a variety of exercise equipment, classes, and amenities like showers and massage beds. Reviewers consistently praise the cleanliness, friendly staff, and the welcoming, judgement-free atmosphere.

However, some customers have noted issues during peak hours, such as overcrowding and equipment wait times. Mask policy enforcement and cleanliness in locker rooms have also been cited as needing improvement. Despite these minor drawbacks, many find Planet Fitness a great value for its price and accessibility.

Pros:

  • Open 24/7 for convenience.
  • Affordable membership rates.
  • Clean and well-maintained facilities.
  • Friendly and helpful staff.
  • Judgement-free atmosphere.
  • Good variety of exercise equipment.
  • Convenient location near shops and groceries.
  • Nationwide access with Black Card membership.
  • Classes included in the membership.
  • Great value for the price.

Cons:

  • Overcrowded during peak hours.
  • Mask policy not always enforced.
  • Locker room cleanliness could be better.

Location / Contact

Rating Stats

4.5

out of 5.0

6 reviews
5.0
4 reviews
4.0
3 reviews
3.0
13 reviews
2.0
44 reviews
1.0

Reviews (70)

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This is a great PF location. The staff is always lovely, and a couple of the guys have gone far enough to remember my name and others. It helps that I go everyday though. Always clean, relatively busy at peak times, and they don't overuse the lunk alarm. Lots of opportunities to do active work and circuit training as well.

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I like the laid back atmosphere of Planet Fitness and the fact that no one is trying to get me to sign up for training or products, etc. It just feels very comfortable and it's quiet. I go in, get it done, and the facilities are neat and clean and the equipment is in good shape. Works for me!Post My Review on Google

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Today was my first day signing up. Nate gave me a tour of the facility and was very knowledgeable about the gym equipment and the other amenities that planet fitness offers. Nate did a really great job of making me feel welcomed. I don't remember the other two employees names, but they were very nice as well and helped me out with the purchase of new eyeware for the tanning services. Thank you for all the staff members help. 😊

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The mix of newcomers and serious exercisers is inspiring; you belong no matter what level of fitness you have achieved. Members are friendly and approachable if you have a question on a new technique. There is a great selection of machines and other tools (weights, mats, etc.) available to mix and match your workout thereby avoiding boredom or muscle overuse. The staff are friendly and helpful; the trainers knowledgeable. The gym and locker rooms are clean; surfaces shine, there is no litter, and mercifully no musty or funky smells.

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This was a larger facility than the one at home but the staff still maintained it’s cleanliness and the hospitality there was great. I had never been there and a team member took the time to show me where everything was and asked if I needed help with anything else. After my workout they remembered my name and asked how my visit was and welcomed me back. This has been the best, friendliest planet fitness that I’ve visited. Highly recommend.

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I like that I was able to easily sign up online. When I made it into the club they helped me right away and gave me my card for signing in. I liked that no one harassed me into buying a training package. Maggie Palmer introduced herself to me and asked if I would like a class schedule and explained that it was part of my membership and that she was the trainer for the classes. I love that they have PE@PF for the people that might need some help with their fitness routine. Everything looks clean and well taken care of. Bathrooms are clean too! So far I have had a great experience there. I am glad I signed up! Oh, and the rewards program is pretty cool too! I like getting points for going to workout.

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The staff is friendly and professional, facility has tons of equipment and it's user-friendly, so I have no major complaints at all. As a 1-year customer, I just have a suggestion, you should also offer the black card for something like $49 more a year for me and people like me so we can have that option and use the tanning beds and massage equipment as well, thanks for considering! Oh...and manager Nick is to he nicest guy on the planet...pardon the pun...

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Been coming here for a few months, first as a guest of my fiancee and now as a member and can't say enough good about it! I tend to stick to not very peak hours, but it's hardly ever even slightly crowded when I come. The staff and other members are all great.Being 24/7 offers wonderful flexibility, and I appreciate that unlike Anytime Fitness (my last membership), they are always staffed. I went at 3am the other morning after finishing a late night paper writing session and it was wonderful.The machines are all high quality. ...not top quality, but very high quality, and I love all the TVs on the wall. Best of all, of course, is the almost insanely cheap price and the points system that can make it even cheaper.I will definitely continue to be a Planet Fitness member for a long time as long as I live near one, assuming they are all as good as this one. Only downside is that they don't take credit cards for billing... that's really annoying to me and seems dumb in this day and age, but maybe it's part of how they keep the costs so low.

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Great prices, friendly staff. The gym is consistently clean and well taken care of. It's never so busy that you feel crowded or pressured to end your workout early. I also love the 30 minute circuit area.My only complaint is that the weekend hours are a bit limiting. If you work weekends is can be difficult to get in to work out before they close. I've heard that they may change to 24/7 soon which is great!Overall, love this place.

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Great location. Parking can sometimes be difficult to find near the building, and the facility itself can be quite crowded at peak times. Cardio equipment is usually available, but free weights are crowded much of the time, to the point that I can't always get to the equipment I want to use. That said, the facility is extremely clean and well-maintained. Staff are friendly. As a transwoman, I feel mostly comfortable here, most of the time; but not all the time. A small minority of the staff seem uncomfortable with me, and a couple have misgendered me; but on balance they've been professional. For the price, it beats every gym in the area.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 70 reviews.

The address is: 201 S Estes Dr #200A, Chapel Hill, NC 27514, United States .

The contact number is +1 919-300-5987

This service is listed under Gym .

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