TruFit Athletic Clubs - University Dr

Very clean and not so packed Sunday evening. Thanks to Genaro for giving me a tour around the gym.

I like Justin, he is super good worker and helpful sales associate

Very informative!! The girl I worked with made sure I understood everything along with the offers. :^)

Great place for a good workout, Gabby at the front very respectfully and helpful with any questions you have.

You need to be careful with these people. I went in and canceled my membership on 7/7/23 and three months later they're still taking the membership fees!! Unbelievable.

Nice, affordable gym with lots of equipment and classes. They offer child care which is hard to find with hours that fit our schedule. Friendly and helpful staff.

Imagine being told you can have 2 weeks to try out the gym but then you get there and they tell you never mind its $2 dollars, still does not sound so bad right? WRONG, I took the 2 week trial and cancelled after a week and a half. The same guy who signed me up did not want to help me. His sales associate partner was even more scared to give me his last name because I was going to report this fraud. I ended up speaking to the general manager and she failed to have any customer service retention experience... if your staff does something wrong own up to it! She basically told me I am screwed to paying the 40 dollars for the month because the policy has a 3 day cancel period (initial sales person never disclosed) not 2 weeks. If that is true how is any of this my fault, I never got the contract? I never got an email for the contract nor did they send me an email for cancellation like they disclosed in person. I had to ask the lady to print out the cancellation forum because I already know they are going to try to fraud there way into stating I did not cancel in person. I hope the Area Manager or whomever is above this GM at this location is reading this. This is not how a professional business should be conducted. For a gym so close to other competitor I expected more customer service. Such a shame!

Great staff.. but I believe for the price customers deserve a bigger place it's very crowded specially the lady's area some of us womens like it more private and it seems like we're a lot in this place it's a lot of us in there and we gotta waste our time doing something else to wait on someone to finish.. at Planet fitness I paid $25 for so much more maybe they didn't offer classes that I don't even use here.. I didn't mind driving further.. now I need daycare that's why I came to this one...

Best gym so far, great place overall and fullEquipment.

Best gm ever thank you for helping me set up my trufit app