Planet Fitness in El Monte, CA, offers a no-frills gym experience that appeals to a broad range of fitness enthusiasts. Situated in the El Monte Shopping Center, the gym is open 24/7, catering to those with demanding schedules. Known for its cleanliness, ample parking, and affordable membership fees, Planet Fitness also provides a non-judgmental workout environment that many users appreciate. However, customer service and equipment maintenance seem to be inconsistent, affecting the overall experience.
While the gym boasts helpful and welcoming staff, numerous reviews highlight issues such as overcrowding during peak times and outdated or broken equipment. Members also express concerns about management practices and the enforcement of gym policies, which sometimes feel arbitrary. Nonetheless, the facility's accessible location and basic amenities make it a viable option for those seeking a budget-friendly gym with extended hours.
Pros:
- Affordable membership fees.
- Open 24/7, convenient for all schedules.
- Clean facilities and ample parking.
- Non-judgmental and friendly environment.
- Spacious with a good variety of equipment.
- Helpful staff willing to assist members.
- Located in a convenient shopping center.
- Good selection of cardio and strength machines.
- Consistent sanitation practices.
- Friendly for both new and experienced gym-goers.
Cons:
- Customer service can be inconsistent.
- Many machines often out of order.
- Overcrowded during peak hours.
Location / Contact
- Address: 3542 Peck Rd, El Monte, CA 91731, United States
- Phone:+1 626-401-1100
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 120 reviews.
The address is: 3542 Peck Rd, El Monte, CA 91731, United States .
The contact number is +1 626-401-1100
This service is listed under Gym .
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Norine Leal Sanchez
2 years ago
Great place, close to home customer service goes out the box they feed me the energy that I need
Josh Barker
2 years ago
Never heard back... got charged $60 for a membership that was cancelled when covid started... called them to ask, no answer, no call back... cowardly move, definitely unhappy and will not be back
Jacqueline R.
2 years ago
This gym is always clean. The only problem is the staff. Not friendly at all.
Christopher Andrade
2 years ago
Great selection of workout equipment and machines to use for $10 a month. Staff is helpful too.
Eddie Meneses
2 years ago
It may not have everything you desireBut it has enough equipment to do the job!Also added bonus: its the least expensive gym.
Byron Silva
2 years ago
Horrible they close all the gyms in LA charge me when they close charge me when they open can't even cancel my membership i don't live in LA anymore for over a year pure theft impossible to cancel my membership they keep stealing my money Horrible company 😤 …
George Silva
2 years ago
It's a cool place except sometimes the restrooms are dirty and watch out for morning shift Alex not friendly at all walks around with a chip on his shoulder no customer service skills
Sam Dizzy
2 years ago
First time at Planet Fitness, good experience. Nice and very clean. Helpful staff. So far so great 👍 …
Luis Rodriguez
2 years ago
Always clean. Staff is awesome. I usually go at late times so workout machines are clear.
sami t
2 years ago
Nice gym, everything is kept nice and clean! Social distancing and masks are enforced which i love 😎 Employees are also super nice 👌 What more could you want! 10/10 …