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Flex Gym, located at 1220 Lomaland Dr ste 2-6, El Paso, TX, is a 24/7 facility focused on weights and cross-training. With an extensive variety of machines, free weights, and specialized equipment, members can achieve diverse fitness goals. The gym features convenient entry with a personal pin, creating a secure and welcoming environment. The juice bar offers pre-workout and protein options, adding to the gym's amenities. The welcoming atmosphere and personal attention from trainers like Carlos are highlighted in many positive reviews.

While Flex Gym excels in providing a unique and accessible workout space, some issues like equipment maintenance, hidden fees, and customer service concerns are noted. Despite its great facilities and cleanliness, members have reported problems with billing and contract cancellations.

Pros:

  • 24/7 access with personal pin.
  • Wide variety of weights and machines.
  • Clean and organized environment.
  • Personalized training available.
  • Friendly and welcoming atmosphere.
  • Affordable short-term memberships.
  • Convenient location near I-10.
  • Juice bar with fitness supplements.
  • Specialized equipment for progress.

Cons:

  • Recurring billing issues reported.
  • Faulty or outdated equipment.
  • Poor customer service and communication.

Location / Contact

  • Address: 1220 Lomaland Dr ste 2-6, El Paso, TX 79907, United States
  • Phone:+1 915-317-9737

Rating Stats

4.0

out of 5.0

6 reviews
5.0
1 reviews
4.0
2 reviews
3.0
1 reviews
2.0
10 reviews
1.0

Reviews (20)

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Been a member since 8/2022. Every month been overcharged monthly fees. Tried to dispute this with Carlos. Does not answer to emails, texts messages, and his employee (Chris) is no help. Poor customer service.

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I have been going to this gym for years. Gym is 24/7 and you access it with your own pin. Feels like home. They have various contracts including day and week passes. Easy to get to, right near I-10.No group classes, showers or childcare. Strictly weights and cross training, which I personally prefer. 3 squat racks, 3 restrooms, cables, tons of machines (pin and plate/loaded), juice bar which also sells pre-workouts and protein, free weights with plenty of benches, bar jack, bumpers and steel plates, bands, med balls, kettlebells, pre-loaded plates, stairclimbers, ellipticals, treadmills, heavy bag and so much more.

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Horrible place they lie to you and say you can cancel whenever even if on a contract for a 40$ cancel fee, then the owner says yes through text we can cancel then he changes his mind and says no that it my problem that they lied to me and nothing I can do now , the equipment is falling apartment and they are scammers do not workout or sign up here

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Multiple “ annual” fees, avoid this gym

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BEST GYM in EP! It is a great enviroment, tons of machines and free weights, a feeling of family going to the gym. Love the access 24/7 and love working out here!

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I got in the best shape ever with the help of Carlos! His training gave me amazing results! Very clean and organized gym. The best thing is I could work out anytime 24/7 !

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Great gym love it best equipment great environment i recommend it.

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Overall not a pleasant gym experience. Many hidden fees as well as FAULTY equipment. Seriously someone can get hurt. Also pretty dingy inside. I haven’t seen any upgrades since I joined. At least take the machines that aren’t usable out so no one gets hurt!

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The downside of supporting a locally owned business is not having staff on-duty and incorrect business hours to help answer questions for paying members. I haven’t stepped foot in this gym for over a year but I kept paying my monthly membership because I know times were tough over the last year. I can’t find a way to cancel, I’ve stopped by on multiple occasions to cancel to no avail. Unfortunately I think my next step is contacting the BBB.

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Good place to be when you need some stress relief and they always play the best music, especially when you forget your headphones at home. Lol they're very clean.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 20 reviews.

The address is: 1220 Lomaland Dr ste 2-6, El Paso, TX 79907, United States .

The contact number is +1 915-317-9737

This service is listed under Gym .

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