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Retro Fitness in Bayonne, NJ offers a range of amenities across three floors, including free weights, various machines, and a fitness room. The gym provides affordable membership options and group classes, making it a popular choice for many. Cleanliness and friendly staff, particularly at the front desk, earn high praise. However, the gym struggles with broken equipment and inconsistent customer service.

Members have mixed opinions, with some highlighting excellent personal trainers and a positive atmosphere, while others criticize long delays in equipment repair and poor management response. Frustrations with billing and cancellation processes have led to negative reviews, reflecting the need for improved customer service and maintenance.

Pros:

  • Affordable membership options.
  • Three-level gym with various equipment.
  • Friendly and helpful staff.
  • Clean facilities.
  • Spacious workout areas.
  • Variety of group classes.
  • Convenient location.
  • Childcare available.
  • Great smoothies and protein snacks.
  • Competent class instructors.

Cons:

  • Frequent equipment breakdowns.
  • Poor management response.
  • Complicated billing and cancellation processes.

Location / Contact

Rating Stats

4.2

out of 5.0

24 reviews
5.0
4 reviews
4.0
6 reviews
3.0
6 reviews
2.0
20 reviews
1.0

Reviews (60)

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Why still covid hours??? Gym still closes 2 hours early on weekdays and weekends. There's no reason it should still be closing early especially on the weekends when these are not the hours people agreed to in their contract and all stores have been back to normal hours for over a year now. Very hard to make it on the weekends after work because of these earlier hours. Also, buttons on many of the treadmills don't work and some of them buckle when running on them almost causing me to almost fall several times. Why charge a maintenance fee if your not gonna fix anything? This gym was great when it first opened but the quality has gone down tremendously since then.

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I don't know what's going on with this place but I must say this it'ss $29.99 to join the gym but you must use a credit card or your banking account and it's a dollar a $2 fee for using your credit card but if you want to pay cash you had to pay $50 I told the manager I would like to pay upfront cash for 3 to 6 months he told me if I do I will have to pay $50 for each month what kind of crazy mess is this. Everyone don't use credit cards and don't like to give out the information. What is the fee for using your credit card anyway I don't understand, if someone got cash money it should be the same price shame on you Retro Fitness

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This place is becoming unbearable, it’s COVID and the machines are always dirty, the orange soap is diluted. Both red heads, Jennifer is a pain in the a** with the constant turning on and off the music just to announce duty she should be doing ie cleaning, and putting back the weights! The manager is no where to be found, he should address this asap it’s filthy and the workers are beyond lazy and rude.

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This gym has potential but the management needs to get better. The air conditioner in the basement has been broken for months. It feels like a sauna down there and it smells really bad. It’s so hot the mirrors get foggy and nobody cleans them. They put a metal fan blowing hot air. I don’t know why it takes so long to fix the AC. Yesterday, I asked if the ac was fixed and the girl at the reception told me that supposedly it was fixed but she didn’t think it really was. When I went to workout, it was so hot so it was definitely NOT WORKING.

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Staff are always friendly and very helpful here. This location is the cleanest, nicest looking out of the other locations in Hudson county and never too busy to get a solid workout in. There’s plenty of parking in the back, nice variety of drinks, shakes, and protein snacks. I would love to see them use filter water instead of tap for the shakes they make . Overall though, great gym and environment, highly recommend!

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I been going here for 5 years now and I love this gym. The Staff are awesome and very kind so are the members. The gym is very clean in my opinion. Best gym in Bayonne way better then the jersey city one. I give it a 5 star I love coming here and never have I encounter a problem here. Would recommend 10/10

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I have been going to this gym for 3 years without any issues, until it came time for me to move. I had a 1 year contract that was set to expire in June, and I confirmed in person with the staff there that my contract will not automatically renew. I was assured that there is nothing further I needed to do. In late June, I found that I was once again billed. After calling and speaking to staff, I was told that my contract is now over, and that there will be no more billing. Now at the end of July, I get an even bigger charge from this location. When calling, I was told that my contract automatically renewed monthly, and that I would have to come in to cancel (this would require a flight and hotel to get back to New jersey). I finally speak to the owner who tells me I should have read the fine print, and that he'll "allow" me to cancel through email. I have since sent an email to their location requesting my "membership" be cancelled. I have not recieved any confirmation as of yet from the owner confirming I will no longer be billed but will update if they ever decide to cancel this so called membership. Moral of the story is be sure to get in writing when they tell you there will be no more billing or else you will get swindled everytime.

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Been coming to this gym for 2 years. Had no complaints especially with the reopening after the lockdown. However that changed this winter with an influx of young kids (11-16) taking over. This is a GYM not Mall/hangout. Seriously considering ending my membership.

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Best shakes hands down !! Both Jen’s are friendly and respectful ❤️❤️ Best gym to go to. Definitely one of the cleanest gym’s in bayonne !

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The redheaded girl at the front desk makes the best shakes and is so friendly... although they need to be open later than 10pm like b4 covid..both ones in JC close at 9pm.. by the time I get home from work its like one hour of gym time.. I been going to Kenilworth Retro.. open till 11p..

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 60 reviews.

The address is: 435 Broadway, Bayonne, NJ 07002, United States .

The contact number is +1 201-455-5400

This service is listed under Gym .

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