24 Hour Fitness in Elk Grove offers a solid, reliable gym experience with a variety of equipment and friendly staff. It covers basic fitness needs and maintains cleanliness, which patrons appreciate. However, the gym rarely lives up to its '24 Hour' name, often closing earlier than expected.
While the staff is generally praised for excellent customer service, there are concerns about the gym's hygiene, especially in the locker rooms and bathroom areas. Additionally, the gym faces overcrowding during peak hours and problematic equipment maintenance.
Pros:
- Clean equipment
- Friendly staff
- Variety of dumbbells and free weights
- Good location with ample parking
- Reliable and consistent service
- Open TRX and stretching areas
- Energy-efficient air conditioning
- Great selection of cardio equipment
- Good staff and professional trainers
- Group classes with experienced instructors
Cons:
- Not open 24 hours as advertised
- High crowd during peak hours
- Serious concerns about bathroom cleanliness
Location / Contact
- Address: 8461 Elk Grove Florin Rd, Elk Grove, CA 95624, United States
- Phone:+1 916-681-2424
- Website:24hourfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 100 reviews.
The address is: 8461 Elk Grove Florin Rd, Elk Grove, CA 95624, United States .
The contact number is +1 916-681-2424
This service is listed under Gym .
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Shawn Jay
7 months ago
Horrible gym to go to. The manager here is completely useless all they care about is getting new members. Gym equipment will be dysfunctional for over 6 months at a time. Bathrooms are disgusting. Also recently a girl was recorded here by a male member and the manager did nothing about it and brushed it off. And to top it off they are not even opened 24 hours. What’s the point of being called 24 hours fitness.
Popal Oria
7 months ago
The equipments are outdated and needs to be replaced. Everyday you get to see a lot of dysfunctional machines which is frustrating.
Vanessa Dang
9 months ago
Don't go here if you want to feel safe while working out. A few days ago, a woman was being photographed without her consent by another male gym user. After this was brought to her attention by another female gym user who had witnessed this disturbing act, she alerted manager Malik about the issue. Malik proceeded to do absolutely nothing about it, going so far as to defend the male gym user regardless of the fact that there was an eyewitness. Malik's dismissal of the victim's safety and privacy is unacceptable; with how lightly he took the situation, I wouldn't be surprised if Malik has allowed other male gym users to photograph and record other women. Staff should be able and willing to take care of these types of situations and create an environment where anyone can feel safe. This should never have been allowed to happen. Extremely disappointed with the staff and culture here.
Conrad Koster
9 months ago
Pretty bummed about this gym. I used to go here and now that I wanted to get back into my early morning fitness routine resigned up my membership and made the mistake of trusting their app when it says they open 24. Arrived early this morning and find out they're open from 5-11. Sucks because this used the be my favorite spot for early morning but I'll have to find another gym that is actually open when they say they are
Albert Perez
9 months ago
Been going to this place for quite sometime, sadly to say this place it's always packed no matter what time you go in. The time it's always packed I have been noticing are between the hours of 3pm to closing, I'm lucky to find a time where their are less people. Threadmills are great, the hacksquat has been broken for 3 months other than that the weight selection overall is great, also tried the trainer program with Ryan, I give him 5 out of 5 stars. The staffing are friendly. The only reason why I'm giving this review 2 out of 5 stars is the gym is always packed and the parking is horrendous, I always have to park at the captain crab then walk across the parking lot just to get into the gym itself.
Navnit Budwal
9 months ago
I am utterly appalled by the shocking lack of responsibility displayed by the 24 Hour Fitness Gym Staff in response to a distressing incident. A female gym goer had the courage to report being filmed and photographed without her consent by a male gym member, a clear violation of her privacy and safety. However, the way the staff brushed off this serious concern is nothing short of disgraceful. Instead of taking immediate action to address the violation and protect the rights of their female member, the manager's dismissive attitude and the lack of consequences for the male gym member shows a complete disregard for the well-being and security of their patrons, especially FEMALE PATRONS. The male member was let off so easily and resumed his workout in the same spot and continued looking at the female gym member inappropriately, making her extremely uncomfortable.This incident not only highlights the negligence of the gym management but also sends a terrifying message that inappropriate behavior will be ignored and tolerated. Do better, 24 HR Fitness.
Krisean
9 months ago
I came in at 7am to sign up and Gracie came over with a friendly face and said I don’t really do memberships but I’ll call my manager and figure it out. Long story short she learned how to do something new and I was really satisfied and impressed with her customer service and not just telling me to come back later or something. Thanks Gracie and the GM that walked her through the membership type I had
Tung Ho
9 months ago
Great place to workout with clean equipment, friendly staff, and the machines were all functioning. 24 hr. has always been reliable and consistent, which I appreciate.
Mauricio H
10 months ago
It's ok for the price. California family fitness is better.
J Singh
10 months ago
This gym used to be fun when it was “24 hour fitness” I guess they changed their hours because of COVID but now it should be back to normal don’t know what’s taking them so long since they were supposed to be back to 24 hours in February. I know there are other locations still open 24 hours but why isn’t this one? Yet we still pay the full price of 24 hours that its supposed to be open for. I would like to know the reason why it’s still not open 24 hours.