Elevate Gymnastics Academy

Great place for your children. Alot of activity to teach your child. Very active and healthy lessons. Great staff and instructors.

My daughter and I have been here for 14 months and tuition has changed 2x in just 1 yr! We started at $87/mo then March 2023 it changed to $96/mo then October 2023 $102. Mind you she has not moved up a level. At this rate I won’t be able to move her up. GB3 is upwards of $160/mo. Not to mention my account is on auto pay yet I get a late fee every month of $10. I have to call in each month to try and fix this error. Needless to say the customer care and accounting is less than good. Oh and I am close with other mothers and they also have administrative issues, billing issues.Overall the business relationship is poor and this tuition increase every 6mo forces families out of their program. Is this intentional? Who knows. But I know my daughter needs a positive outlet and physical activity and these constant tuition increases will rob her of this outlet. There has to be some safe guard for the families.

My granddaughter loves it! Impressive, clean, plenty of staff, good, well cared for equipment. Viewing theater for parents. Love!!

This place is really good. I’m an optional lvl 9 gymnast. I have been practicing here for over 3 yrs. The optional coaches are super helpful and the teammates and environment is accepting and encouraging.

This review is about front desk customer service, not the instructors. The front desk does not answer phone calls. Called them Thursday, left a message, called them Friday, and emailed them Friday. It is Saturday and I called them again during their working hours around 10-11 am in the morning. No answer. No one calls back, and no one responds to emails. How do you guys operate this business with such awful customer communication? Tried to sign up for Parents Night Out kids care for an evening, and I couldn't, since no one answered, but they require you to sign up first. How?

Short: Instructors are great with the kids and staff is friendly in person however, there is no communication with parents from staff outside of that.Long: This gym for some reason doesn’t have a functional notification system, so if classes are canceled on a certain day due to an event, you won’t be notified. This results in taking the time, and gas, to drive to the gym, find out in person classes are canceled, then drive back home. We’ve brought this up with staff each time it’s happened, and even followed-up with calls, but nothing has been addressed. And it’s not just us. Each time we went in, we heard other parents being told the same thing as they walked in, and they asked the same thing we did “was an email sent out?” After about the third time, staff at the front desk just gave us a paper calendar to take home and NOTE the days they have events for future reference. We stopped taking our kids there at one point because we got frustrated with how much time was wasted, and the back and forth with staff. There’s also no communication between the staff, parents, or even the instructors about how kids level up. When we asked how kids level up (move to the next level) we got one explanation from the instructor and a different explanation from the staff. To this day, we still haven’t received anything explaining what the kids work on at each level, how they’re tested, when they’re tested, etc. We ended up enrolling our kids again though, for their sake and enjoyment, and just dealt with the lack of a notification system. We have one kid in the Junior Ninja class and another kid in girls basic 2. We ended up entering all the future event dates in our calendar, on our phones, and setting reminders. No, it’s not a big deal to do that, but for how many students they have (a lot), and also considering they have people on wait lists for certain classes, they should have a functional notification system. So just be aware of this when signing up your kids here. Hope this helps.

My daughter was there for over an year. She only moved up because her age. They kept changing instructors. In a year she really didn't learn much. It was the same routine every week. She started to become uninterested.

Great classes good coaches. Ladies at the front desk are lazy. I had called many times and they don’t pick up. pretty sure she silenced the phone so I doesn’t ring. Went there in person to sign k6 daughter up for parents night out. THIS IS UNACCEPTABLE! They don’t answer or call back when you leave a message. When I went she said all day she was helping other people. I went there in the morning and nobody was there. No classes or anything I cannot believe how ridiculous the front desk service is !!!!! As I said great coaches and amazing service but front desk service is awful! They do not care and are lazy!

Excellent staff. Personable and welcoming coaches. They practice the basics and have a great learning program that teaches them all of the motor functions to be successful. Can't find a complaint other than the waiting list. It was full of everyone trying to get their kids in, because it's so well known. But it only took 2 weeks before both my toddler and kid were able to join the same day, same time. The kids look forward to coming every week.

Our daughter has been attending since the mommy and me class at 12 Mos. She still loves it. She has gotten over her extreme fear of heights and going backwards!