Premier Fitness in Elk Grove, CA, offers a wide variety of exercise equipment in a spacious facility. Members appreciate the welcoming atmosphere and the cleanliness of the showers. The gym has recently added new equipment and a large turf area. Despite some positive aspects, customers have raised concerns about billing issues and management responsiveness.
There have been reports of difficulties with cancellations and refunds. Some members also encountered uncooperative staff and poor customer service. Overall, Premier Fitness can be a good choice for those looking for a well-equipped local gym but be mindful of potential administrative challenges.
Pros:
- Wide variety of exercise equipment.
- Spacious facility.
- Welcoming atmosphere.
- Clean showers.
- Friendly staff.
- New equipment and large turf area.
- Low key with fewer crowds.
- Decent price for the area.
Cons:
- Billing issues and late fees.
- Unresponsive management.
- Problems with cancellation and refunds.
Location / Contact
- Address: 9186 Harbour Point Dr, Elk Grove, CA 95758, United States
- Phone:+1 916-691-6100
- Email:[email protected]
- Website:premierfitnesselkgrove.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 2.9-star.
This business has 10 reviews.
The address is: 9186 Harbour Point Dr, Elk Grove, CA 95758, United States .
The contact number is +1 916-691-6100
This service is listed under Physical Fitness Program .
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Brenden P
1 year ago
Do not trust the bald owner or the receptionist I came in telling them I wanted to pay in cash because my bank was frozen and they were whispering to each other to make me sign up and buy it today. Not just that but they keep calling me and asking if I’d like to try the 7 day free trail.hell no I would not plus when I was in there taking the tour by the receptionist somebody records you while you’re working out haha worst gym ever no sauna no pool more expensive than 24 hour. Less privacy than 24 hour also because it is 5x smaller
Julien Rodarte
1 year ago
Overall a great gym for the price. Won't find much better in the area for cheaper. My one concern is issues with billing. Both I and a friend of mine have randomly had our monthly payments stop, to be told months later that we owe multiple months worth of membership + late fees. Being as these stops in payment are not due to an issue on our end, I think the added late fees are a bit outrageous.
Lorenzo Pacheco
1 year ago
Owner is very shady do not come here. You will get charged after you cancel there is no way out
Carlos Lizardi
1 year ago
Great Gym! Very low key gym, you can almost find every workout machine here. Friendly staff and very welcoming. I have been coming to this gym for the last four years and I have never been disappointed with the great service here. If you like to exercise openly and freely this is the place you want to exercise at.
Jordan White
1 year ago
I recently joined Premier Fitness and I actually really liked it! They have a big place with lots of equipment for different exercises, and it's not always super busy like some of the bigger gyms in town. They also have nice showers that are clean and nice for if you are fitting hitting the gym into a busy schedule. Overall, it's a great gym and the people working are always really nice and personable.
Branson Garcia
1 year ago
Pleasantly surprised at the new look! There is new equipment and even a large turf area in the gym now. Glad to see updates and changes were made!
Hewad Sultani
1 year ago
Just please don’t come …… even if you dying and want to cancel membership they will say bring prove that you are dying…
Sarah
2 years ago
I canceled my year membership and was told I would get a refund. I sent over the documentation to get a refund. I never got one and they started charging me monthly for a gym membership which I already paid for in full. I need a manager to reach to me because I moved far away and every time I call I get the full mailbox.
Clarice M
4 years ago
The owners of this place do not care about their members. Even when you try give suggestions on making this gym better the owners do not care. This gym needs to get rid of the old class instructors and replace them with new ones with new routines. One of the Zumba instructors there has the same boring songs/routines over and over. When i had asked him if he had any new songs and dance routines he had an attitude with me. So I recently left this place. Find a better gym folks! Also because I have heard the gym owner will call you and argue with you if you post a negative review about their gym. I concealed my real name to ensure I do not get any harassing phone calls from them.
Andrew Stetler
6 years ago
I called this place and set up a deal over the phone and paid with my credit card, and spoke to a guy named Sammy and he told me that my card would be ready the next day when I went in, and so the next day when I went in. My card wasn't ready. The manager was gone and forget to leave memberships cards for potential new customer's. (not good)Then when I went back the following day no one had anything ready and couldn't help me:( ... I got really frustrated and left. I was told that when the Manager "Sammy" came back everything would be fine but waited all day for someone to call me. No one ever called me back. I finally called back and got a hold of a front desk staff who didn't seem very attentive. When I went in , She wasn't even at the front desk. I don't think that these people really care about their client's. I also called in on Friday and asked just to cancel my membership and they told me that I would have to come in and sign paperwork just to leave but the thing is that I never signed paper work to even begin with?!?!I wouldn't recommend this place to anyone who is serious about their fitness at all. This is not how you manage a gym.#truth