Crunch Fitness in Evansville, located at Eastland Mall, provides a spacious and well-equipped gym environment. The facility boasts a variety of classes and modern equipment to cater to various fitness needs. Friendly and enthusiastic staff ensure a welcoming atmosphere. They also offer unique amenities like childcare, which is ideal for parents. However, many reviews highlight significant concerns with their personal training cancellation policy and billing practices, negatively impacting customer experiences. Overall, Crunch Fitness - Evansville offers a vibrant workout environment but needs to improve its customer service and transparency.
The gym operates almost 24/7 during weekdays, providing flexibility for members. High-energy group classes, a clean facility, and diverse amenities like tanning beds and dry saunas enhance the workout experience. Despite its advantages, potential members should be cautious with personal training agreements and carefully review the cancellation policy to avoid unexpected charges.
Pros:
- Spacious facility with modern equipment
- Friendly and enthusiastic staff
- Wide range of group classes
- Childcare services available
- Open 24 hours on weekdays
- Diverse amenities like tanning beds and dry saunas
- Not overcrowded during peak times
- High-energy and motivating atmosphere
- Clean and well-maintained
- Reasonable membership fees
Cons:
- Persistent issues with personal training cancellation and billing
- Misleading cancellation policies
- Customer service could be improved concerning billing disputes
Location / Contact
- Address: 306 N Green River Rd, Evansville, IN 47715
- Phone:(812) 626-4699
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 80 reviews.
The address is: 306 N Green River Rd, Evansville, IN 47715 .
The contact number is (812) 626-4699
This service is listed under Gym .
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Malachi Greb
1 year ago
Love the place. Definitely has the vibes that I'm into. Plenty of equipment as well.
Katy Granderson
2 years ago
Jaron Stewart
2 years ago
Best gym in Evansville
Allie Lindley
2 years ago
Fun classes, clean facility, nice people, helpful staff. Love it here!
Britni Gates
2 years ago
Love this gym! Great people and great atmosphere!
Kacie roberts
2 years ago
Great gym with really good employees! Overall great environment
Chris Hunter
2 years ago
I have tried canceling the personal fitness. First I was charged 900 and now 1200+. I love going to that gym but making me stress isn't helping. Wgat a lie saying no hassel cancelation. I'm for sure calling cooperate and filing a greivce wrh them.
Makenzie Hart
2 years ago
The staff is caring, helpful, and knowledgeable. Group classes are SO much fun - especially Zumba! The Personal Trainers are professional, resourceful, and genuine. Overall, the atmosphere is incredible!
Zachary Travis
2 years ago
An amazing facility to train, very friendly and helpful staff, extremely clean and well taken care of!!. All the weights and machines you can possibly imagine! also a great group of personal trainers there all the time to help in any way possible. If in the Evansville area and looking for a work out crunch Evansville is the place!!! You won’t be disappointed!!!
Kazuhiro Iwamoto
2 years ago
The price is competitive but it does have an annual maintenance fee, and unless you get the 2nd tier, you're locked in. New gym with new equipment and not as crowded during peak times like Monday after work. Dry sauna is nice. They are pushy about a personal trainer, they call me once in a while if I'm interested when I'm already signed up for one. They could use at least one more water fountain, only 2 by the lockers right next to each other. Edit: as some has mentioned about the cancelation. I submitted the form to cancel before taking a vacation, and they continued to charge me. I physically went there to have them cancel it and they said they were able to "freeze" the account. My online account still shows active so I think I might get charged again. Be aware of the PT memberships.