Crunch Fitness in Evansville, located at Eastland Mall, provides a spacious and well-equipped gym environment. The facility boasts a variety of classes and modern equipment to cater to various fitness needs. Friendly and enthusiastic staff ensure a welcoming atmosphere. They also offer unique amenities like childcare, which is ideal for parents. However, many reviews highlight significant concerns with their personal training cancellation policy and billing practices, negatively impacting customer experiences. Overall, Crunch Fitness - Evansville offers a vibrant workout environment but needs to improve its customer service and transparency.
The gym operates almost 24/7 during weekdays, providing flexibility for members. High-energy group classes, a clean facility, and diverse amenities like tanning beds and dry saunas enhance the workout experience. Despite its advantages, potential members should be cautious with personal training agreements and carefully review the cancellation policy to avoid unexpected charges.
Pros:
- Spacious facility with modern equipment
- Friendly and enthusiastic staff
- Wide range of group classes
- Childcare services available
- Open 24 hours on weekdays
- Diverse amenities like tanning beds and dry saunas
- Not overcrowded during peak times
- High-energy and motivating atmosphere
- Clean and well-maintained
- Reasonable membership fees
Cons:
- Persistent issues with personal training cancellation and billing
- Misleading cancellation policies
- Customer service could be improved concerning billing disputes
Location / Contact
- Address: 306 N Green River Rd, Evansville, IN 47715
- Phone:(812) 626-4699
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 80 reviews.
The address is: 306 N Green River Rd, Evansville, IN 47715 .
The contact number is (812) 626-4699
This service is listed under Gym .
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Renae Boyd
2 years ago
Im New With Crunch But I Love It So Far. Its Not Over Packed During The Afternoon When I Go. Its Very Inexpensive. There Is A $50 Annual Fee But Thats Not Unheard Of Among Other Gyms As Well. It Is A Large Spacious Facility. They Offer Childcare Up To Two Hours. They Have Personal Trainers If You're Interested. Your Membership Will Include A Free 30 Min Session With A Trainer. Ask For Jenn, She's Great. I Look Forward To My Fitness Journey.
Ana Alvarez
2 years ago
It is a complete gym with very dedicated instructors and very attentive staff.
pick minimi
2 years ago
Excellent, ample space and many machines to keep everyone busy, definitely a good idea.
joseph conner
2 years ago
Work out there all the time
Bryon Loren
2 years ago
Simply love this place and staff
karen whitlock
2 years ago
Crunch is a very nice gym I did the 7 day passStaff was very nice and friendly and I loved the atmosphere as well as it wasn't as packed as I thought it would be they have lots of equipment and you don't have to wait to use anything It's a huge facility and I love the music as well my plan is to leave my other gym and come to crunch I can't wait
The Honestreview
2 years ago
This place would be great but they bother you about purchasing personal training time, have a high yearly fee that they charge, even if you don’t stay for a year, and force you to cancel on their terms of a thirty day notice demanding that you come in to cancel. In other words there is a lot of fine print so make sure you read it. They have a sauna but it’s a dry one which means you basically are going into a room with the heater turned way up and for me that was no good. They do have things like childcare, tanning, and classes if you purchase the top tier package. Best wishes on your fitness journey!If you like this review then like it and follow me for more!
Lilwindex
2 years ago
W ong 🗣️🗣️🗣️ …
Chris Hunter
2 years ago
Great place great staff
Jennifer Hope
2 years ago
Terrible customer service and the manager is a JOKE !!!!