Crunch Fitness in Evansville, located at Eastland Mall, provides a spacious and well-equipped gym environment. The facility boasts a variety of classes and modern equipment to cater to various fitness needs. Friendly and enthusiastic staff ensure a welcoming atmosphere. They also offer unique amenities like childcare, which is ideal for parents. However, many reviews highlight significant concerns with their personal training cancellation policy and billing practices, negatively impacting customer experiences. Overall, Crunch Fitness - Evansville offers a vibrant workout environment but needs to improve its customer service and transparency.
The gym operates almost 24/7 during weekdays, providing flexibility for members. High-energy group classes, a clean facility, and diverse amenities like tanning beds and dry saunas enhance the workout experience. Despite its advantages, potential members should be cautious with personal training agreements and carefully review the cancellation policy to avoid unexpected charges.
Pros:
- Spacious facility with modern equipment
- Friendly and enthusiastic staff
- Wide range of group classes
- Childcare services available
- Open 24 hours on weekdays
- Diverse amenities like tanning beds and dry saunas
- Not overcrowded during peak times
- High-energy and motivating atmosphere
- Clean and well-maintained
- Reasonable membership fees
Cons:
- Persistent issues with personal training cancellation and billing
- Misleading cancellation policies
- Customer service could be improved concerning billing disputes
Location / Contact
- Address: 306 N Green River Rd, Evansville, IN 47715
- Phone:(812) 626-4699
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (80)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 80 reviews.
The address is: 306 N Green River Rd, Evansville, IN 47715 .
The contact number is (812) 626-4699
This service is listed under Gym .
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Kazuhiro Iwamoto
1 year ago
The price is competitive but it does have an annual maintenance fee, and unless you get the 2nd tier, you're locked in. New gym with new equipment and not as crowded during peak times like Monday after work. Dry sauna is nice. They are pushy about a personal trainer, they call me once in a while if I'm interested when I'm already signed up for one. They could use at least one more water fountain, only 2 by the lockers right next to each other. Edit: as some has mentioned about the cancelation. I submitted the form to cancel before taking a vacation, and they continued to charge me. I physically went there to have them cancel it and they said they were able to "freeze" the account. My online account still shows active so I think I might get charged again. Be aware of the PT memberships.
sarah reeves
1 year ago
Love this gym.
Emily Hall
1 year ago
amazing gym!!
Aubree Brown
1 year ago
Amazing gym and atmosphere!
Cassie Chapman
1 year ago
Highly recommend!! Great facility!
Donneta Killebrew
1 year ago
A great place to workout! Staff is friendly & helpful!
dead pool
1 year ago
Great club! Great Team! Very clean!
Rachel Williams
1 year ago
I love the diverse atmosphere! Seeing everyone’s face and amazing personalities make this gym!!
Garrett Parker
1 year ago
The atmosphere is such a good vibe. Everyone who works there is always helpful and enthusiastic. Awesome place
Charlie Traughber
1 year ago
Great club, friendly staff, loved my Crunch One Kickoff! PT staff was very helpful!