Orangetheory Fitness

In one year I’ve gone for sedentary to being able to hike, row, and do all the outdoorsy things I want to, and I credit this to Orange Theory. The model of signing up for classes bas kept me accountable, and the coaches are SO encouraging. If you’re in need of a fitness program and on the fence, TRY THIS!!

Great place overall. Friendly staff, supportive community, good engagement and activities laid out for members outside of the club as well as challenges for personal growth.

Travelled for 15 mins and reached class (4.45pm) for a trial at 4.27pm but they asked me to leave ! May be they were full !But this such a bad experience for me !

Great experience today. Attended a G3 Class. Staff and coach were really positive and uplifting. All different ages and body types were in the class. Burned about 600 calories in the hour. Was able to modify when needed. Recommend.

Current and future members beware about the membership termination dates. The OTF app has no way to stop you from scheduling any class that is after the membership termination date. Meaning, you might end up scheduling a class(es) and OTF will silently remove that class from your schedule.Details:My membership billing cycle was on 26th of every month and it ended on 25th March 2023. Due to DRI TRI, a lot of classes were already full even before 2 weeks. I had to schedule my last class on 26th March. App did allow me to do so even when membership was supposed to end on 25th. Until the morning of 25th, I could see I have a class scheduled on my app. However on 25th night, the class was just removed. No notification no email nothing. I called OTF Bothell and they were just blaming this on the OTF system. I have been with the OTF for 2 years and this is how they respond when your membership terminates. These classes aren't cheap by any means and this is definitely a huge bug in the app. I thought OTF Bothell would accommodate this request somehow but the lady was rude expecting customers to remember their termination dates when scheduling the class. Would not recommend OTF Bothell due to the bad customer service. I would suggest checking out other nearby OTF branches around.

The coaches are nice but the front desk is very rude. Their app also has many glitches. It showed I had an extra class remaining after my regular number of classes and when I went to the class they said it’s my extra class. When I told that app shows that I have an extra class left the front desk was very rude and did not help me out. They didn’t even cancel in such situation and charged me $18. Again, when my membership was ending the app didn’t warn me about the ending date and allowed me to book a class after my end date. If the app had already notified me saying you can’t book a class after the end date it would have been helpful. Again the front desk was so rude they argued with us and still not accommodate our request. Conclusion: Worst experience with OTF Bothell staff. I have been a member of OTF for about 2 years (Redmond) but never experienced such rude and unhelpful front desk. I would recommend joining any other branch but not Bothell.

Love the coaches and the energy they bring. Music. When there is a group of people working out with you, there is a vibe that comes through.

Love this place and the staff and coaches! The workouts are tailored to your fitness level and the coaches are super supportive of modifications as needed. Highly recommend it!!

Never disappointed- been a member on and off for many years! OTF has changed my life

The Bothell OTF community, coaches and staff create an inviting and safe environment for achieving my wellness goals. After years of trying many gyms and programs, this OTF experience has been the most effective in keeping me accountable plus they just make it fun. I'm very shy by nature so it's a big deal for me to want to go to a social place. I really love going here to participate in workouts.