Orangetheory Fitness

I love how the workouts are always a good challenge. Staff and coaches are very friendly and attentive. I recommend Orange Theory if your trying to reach a stepping stone in your exercise routine!

One star for the staff not the classes.I was 1minute late for 45 minutes class and they did not let me take the class.I understand that rules are rules and its disruptive for the rest of the class but bothell everett road had one lane closed and it took me more than expected. I explained the situation and expected them to understand and let me in as i was only 1minute late. But staff member Erin and Chris were there and did not allow. I put so much time and effort to be there and not because of me but because of other factors I got late snd they couldn’t make the exception for 1minute.They ruined my day.Edit to owners response: I. totally agree if its 5 minutes but I was sent back for being 1 minute late instead of 5 minutes.Class was at 2:30 and I entered at 2:31.Thanks about asking me to share concerns on email but when I asked at help desk that if there is a way to raise concern, I. was told whatever you we would not gonna change anything.I have been a member from a long time and you guys become rude if someone is JUST 1 MINUTE late.

If I could give them zero stars I would. I pre-purchased 30 sessions for over $500. This was before all the covid shut downs. Unfortunately I was injured in the fall just before covid so I was only able to use 8 sessions. Called them when they reopened and the gal said no worries come back when you are comfortable and we will re-activate your sessions. She was super nice and explained all the safety measures due to covid, but I was waiting for my entire family to be vaxxed and recover from covid. I called in May or June because I could not schedule any workouts and was ready to come back. Apparently the expiration date was only extended, and the gal I finally spoke to after calling a few times, was very cold and rude to me, letting me know that they had expired the month before. She said “I texted you with this information and all I can do now is call the owners to see if they will let you come back, but I can tell you it probably won’t happen and if it does it might be for 1-2 months only. She never called me back and after how rude she was I never called back either. I don’t deserve to be treated poorly. It’s a shame that she treats people this way.

Its been a while I know this place and have been working out on and off here, all I see is awesome coaches, super helpful staff. Love the level of energy in classes which pushes people to push their limits. I think at this place you can find one of the best guided group workout.Thank you for making me love my legs.

I’ve only been coming to orange theory bothell for 6 months now but I couldn’t be happier. Everyone from coached to front desk staff are so nice! I’ve been to a few other orange theory gyms and bothell is hands down the best!

Instructors and classes are great. However the front desk and management can be aggressive about their policies. There is no empathy for your situation and it is very cold at the management level around this. They will take your money with no hesitation and bill you but if you have any emergencies or something that impacts your ability to make it in on time or need to reschedule to a different day you get lectured and no accommodations and a fee or sessions deducted that you pay for each month taken. There are so many other studios that don’t make you feel terrible when you have something happen in your life that doesn’t fit perfectly within their policy. There is a reason why there are employees and managers in a business, it is to show empathy and find solutions for their paying customers. The owners need to hold management accountable to the lack of empathy they show their customers. There is a lot of competition and they are losing customers because of the lack of empathy they show to their members.

Really motivating and experienced couches. Always some programs runs every month and encourages locals with promotions. I personally lost 10lbs in 5 months. Could have lost more weight with proper diet.

Best full body, 1 hour, cardio heavy workout I have found. 3 years has me feeling like I have a healthier body with more energy throughout the day. Every day is a different workout, with focus on strength, endurance or power. The coaches are all awesome, they make an effort to know your name, they keep you motivated to push through the workout and play awesome music. There is a strong community of supportive people that encourage you to be healthier. Strong Covid protocol in place to keep everyone healthy. I found it is the best way to get a solid hour of being pushed to work out that I could never accomplish on my own in the gym.

Love OTF bothell! It’s an excellent community! The front staff is very welcoming and accommodating, and all the coaches are very motivating and knowledgeable! Love that the only thing I have to worry about is just showing up!

Although I am posting to get a bingo space, I really do love this place. Everyone is very nice, friendly, and they make you sweat - it's the work out you love to hate. Coaches are great too!