In-Shape Family Fitness in Fairfield, CA, offers a range of amenities for fitness enthusiasts. The facility boasts indoor and outdoor pools, tennis courts, a steam room, sauna, and a variety of classes. The staff are generally friendly and knowledgeable, contributing to a positive workout environment. However, multiple reviews highlight cleanliness issues and equipment maintenance as areas needing improvement. Overall, it's a well-rounded gym with potential, though consistent facility upkeep would enhance member experiences.
The gym has convenient operating hours and is equipped with state-of-the-art machines, though some members report malfunctioning or outdated equipment. The club is popular for its classes, childcare options, and a sense of community, but it faces criticism for inadequate response to member complaints and subpar facility management.
Pros:
- Great variety of classes.
- Friendly and knowledgeable staff.
- Indoor and outdoor pools.
- Tennis and pickleball courts.
- Steam room and sauna available.
- Convenient operating hours.
- Childcare options on-site.
- Positive overall atmosphere.
- Clean facilities reported by some users.
Cons:
- Cleanliness issues, especially in locker rooms and pools.
- Poor equipment maintenance and frequent breakdowns.
- Management often unresponsive to complaints.
Location / Contact
- Address: 3001 Dover Ave, Fairfield, CA 94533, United States
- Phone:+1 707-402-6980
- Website:inshape.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 120 reviews.
The address is: 3001 Dover Ave, Fairfield, CA 94533, United States .
The contact number is +1 707-402-6980
This service is listed under Gym .
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Carol Ambeau
5 years ago
I enjoy my self there. Love the swim pool.
Jennifer Lee
5 years ago
Nice place clean very helpful so I joined .Nice indoor&outdoor pool.
Mr. Michael Stricklin
5 years ago
Excellent staff. Always friendly and supportive! Facilities are clean and well maintained. The price is good too.
Barbara Huddleston
5 years ago
Great staff and friendly guests. Equipment is dated and houskeeping could be much better. Have contacted corporate and looking forward to seeing improvements.
Ryan Silva
5 years ago
Always broken equipment and equipment on the verge of being out of service. Seems their maintenance is far from preventative but more of when it breaks only. Locker rooms are dirty often the floors don't hide anything. They could use more cleaning staff during the busy hours.
Amethyst and Mommy Channel
5 years ago
I choose in-shape for the convenient location accessibility...BUT heaven forbid you need to make any changes to your account (I was attempting to change the account my payments were coming from, before my September payment is posted - my original account was shut down due to fraud).I tried to call the main number....if you have more than 10 minutes to wait before speaking to a representative...go ahead....I have tried to call at different times of the day thinking it was a crazy call moment, but no.I tried their online request for assistance for my issue.. I received an email telling me how I can make the changes in person, mail in or over the phone.I just tried to go in to one of the 71 convient locations.....not convient at all since the manager was out to lunch (hes apparently the only one who could process my request), where the representative wanted to take down my number and he can call me. Which means I'll have to make another trip because the chances of him being able to process my request with out a signature is not an option.~Frustrating~
Kristina Bell
5 years ago
The fun of being an In Shape member is just because one may not have something working ...you are always welcome to go to another...and there is always another gym nearby to get your workout in. ..and they have courteous staff as well.
mercedes crumby
5 years ago
They are a little pricey but this is one of their better clubs(Dover). Pool, hot tub, fire pit, steam room, sauna. The weight room is small and it can get crowded.
Cheryl R
5 years ago
Great gym, 2 pools, one indoor and one outdoor. 2 hot tubs, 9ne indoor and a large one out doors. Plenty of exercize machines, a TRX section. There is one area for circuit training, a back room for the heavy lifters. Variety, thats for sure. Aweso e staff, welcoming, friendly and helpful. I wish they had more private dressing rooms, only one in the ladies area. But several bathrooms and showers. The saunas and steam rooms are in the dressing rooms so no men in the ladies sauna and visaversa
Sharon Craven
5 years ago
Dover is a very dirty gym. Women's locker room sauna and streamroom. The swimming pools are very dirty. Don't get any where with management.we wish corrupt would do something. People are falling and getting hurt because of the slime from stream and sauna rooms. People are bringing scrubbing pads to clean pool. Maybe it's time to come check out are gym!