Las Vegas Athletic Clubs - Henderson

Great gym. Came here for vacation and it was a good spot to get some lifts in. It was really clean and spacious. There was plenty of parking space but then again I was there at a time where you wouldn't expect too many people. The equipment looked new, and didn't seem worn down. They allowed me to pay for a week, which was nice. A lot of gyms don't allow this.

Love this place and all the staff except one girl who works up front, she is never nice and always has some kind of attitude or is in a mood. She should really be cautious when speaking about people who can lip read, really uncalled for... but other than that, I'd recommend this lvac to anyone. It's clean, and the members always seem to wipe down the equipment after they use it.

The customer service has always been absolutely terrible and it’s actually getting worse. They don’t care about their customers. Go to 24 hour fitness is less expensive and all the benefits. LVAC is fine if you until you need something or help of any kind and then you will see how terrible they are. The gyms are overcrowded you have to wait for machines you can’t get into classes and the staff has TERRIBLE ATTITUDE. Just don’t do it the other gyms in town treat people way better and are a better price with all the amenities.

I’ve been going to this gym for over a year now, and I love it! It’s clean, the equipment is well kept, and has an amazing daycare! The only reason I’m giving it 4 stars is because it gets so busy! A lot of my time there is spent waiting around for machines, and sometimes I don’t get to finish my workout at all. Otherwise, LVAC has a bunch of great amenities and is a great workout environment! :)

So let me start out by saying it's a bargain so beggera can't be choosers. This style gym in NY would probably be $100+ a month easy with all you get. If you have kids then know they have a great playroom. However you need to make reservations and they fill up very quick. Max is two hours which seems like enough. I only have two complaints. One is the attitudes of most the staff especially the front desk. I think the only person who smiled when I checked in or was happy looking was the assistant manager. The rest do NOT belong in the service industry. Front desk people GET OFF YOUR CELL PHONES. I actually saw one desk agent standing up with his head in his arms sleeping. No smiling or even a hello. Most of the juice bar people look like depressed. So that's going to be my first complaint because it's noticeable and I don't care if you were paying a dollar a month get some friendly people. My last and probably biggest complaint is the cleanliness. I don't know how to say this lightly but the place is disgusting. I don't know if they even clean this place. Just look around and there's stuff all over the walls, the locker room is disgusting, the floors, the juice bar sitting area, and the steam rooms. I just saw a Band-Aid in the exact same place that I saw over a week ago in the training room. That just tells me nobody pays attention. Planet fitness was cleaner and that's not saying a lot. Overall I think I can deal with it because they have the playroom and the team training room. However I wouldn't pay much more. I hope they can improve because it's really minor changes. Start getting new staff that actually have a personality and focus on the cleanliness.

Staffs never friendly to talk or sent email and never reply. The pool and hot tub dirty, they never check water look pictures I added here. When I asked manager, he says : we did. So DO NOT TRUST MANAGER SAY ANYTHING, he lies.

Amazing place to workout the staff and the machinery are excellent, they also have pools,sauna, dancing class and a bar, yes a healthy bar,this place have every single thing you want.

Great place to work out! All types of machines lots of free weights single Raquet ball pool jacuzzi 25$ mo 2 yr plan 5$ to atart

My friend invited me to goto the gym with him today. he gave me this card to use and I received bad customer service experience with your company. It was my first time going to this gym location. I used to have a membership in 2000 that was over 20 years ago. This young lady Mariela seemed like she was more interested in signing me up than giving me chance to workout and see if this gym was right for me. she told me that I was unable to use this pass because I already was a guest 20 years ago. She told me if i cared about my health enough I should sign up which was very disrespectful. So I ended up wasting $20 to use the gym for an hour. She didn't even try to let me use the gym. I know you guys have the power to let me use the gym and if you read the card it says "Entitles one or two guests to full use of the facilities for the first visit only." I have never used this facility or been to any of your gyms since 2000 when i used to have a membership and I was never a guest I was a paying customer. It's not about the money but the customer service was terrible. Your employees are an extension of your brand and its vital to the success of your company. I was thinking about getting a membership too but the way I was treated today and how she belittled me bc I didn't get the membership really derailed any desires that I had to join your gym. My friend who has been a member for 4 years was asked to upgrade his membership so I can try out the gym for a day. Which doesn't make any sense. I don't want her to get in trouble but I want her to get better training in customer service. Respect and showing a little empathy towards people goes a long way.

If you’re planning to live in Vegas don’t sweat the contract. I’m already out of mine and I know I’ve made the best choice for my gym needs. Recovery is just as important as the training and LVAC offers the best for both. This location is brand new and has a few new machines, one I’ve added as one of my photos. I’m thinking about upgrading myMembership since I’m here so much to get the absolute most for my experience.