Anytime Fitness Honolulu

I scheduled a first-time appointment and arrived on time. However, I ended up waiting for more than 15 minutes without anyone assisting me or being present in the manager's office. Despite my attempts to call multiple times, I received no responses. This lack of professionalism was disappointing.

Love this gym ! Quaint, not too many people, and clean!

I was having trouble canceling my membership because I was moving to a place where an Anytime Fitness didn’t operate. Coach Nikki made the process simple and provided more than adequate communication throughout the process by calling and sending photos as receipts. I have had bad experiences with gyms and canceling memberships but not over here. The staff is very understanding and helpful.As for the gym it rarely gets too packed inside and I’ve always had a good experience as a member for 3 years.

Bruno has been an excellent personal trainer. Very patient and knowledgeable. Constantly correcting my form and making sure I learn the correct way for movements. Highly recommended to learn functional pattern and landmine exercises

Aloha,By far we have enjoyed this gym because of the exclusivity, and ability to use equipment without much of a wait. People take part in sterilization and even if the pandemic is basically over, we still appreciate the cleanliness and courtesy of others who go to this gym too.We do want to point out a few observations, and as a former master trainer myself from LA Fitness in Washington (born and raised here in Oahu), there are some things my fiancé (Chae-Lee Pollak) and I would like to highlight.Coach Nikki is professional, understanding, and fit to run a gym on her own if ever given the ability to prosper career wise and/or be developed operationally. I’ve met many individuals across multiple fitness companies at a higher caliber/position and she fits right into that demographic of highly respected people and/or coaches alike. I’m actually working on a muscle stringer for Coach Nikki, out of gratitude for the individual for making us feel like family.There are cons, while we are aware billing issues do arise and take ownership of such— both my fiancé and I don’t appreciate receiving text messages that (can) come off as harassment and/or accusatory from Seung especially when it is payment related. We feel, text messages are unprofessional and can be interpreted in the wrong light. Chae-Lee has considered bringing this to corporate partners attention of Anytime Fitness, should we feel that this level of discomfort continues. As members of this gym we do expect a level of respect even if there are miscommunication or systematic issues on Anytimes’ end. We truly do love this gym, a lot.Chae-Lee has been in surgery recovery and she will be returning back to the gym relatively soon. Hopefully, this is something the company can improve on to make members feel more comfortable in the gym setting should relatable issues be a constant factor. After all, the gym is a place to decompress and not a space for tension or feeling “watched.” We don’t necessarily know anyone, as no one besides Nikki took the time to formerly introduce themselves to us.We say this out of sincerity with the hopes that moving forward things will change, and we would like to OPT out of receiving text messages if we ever gave the authorization to. We don’t authorize anyone to text our personal numbers, and if it’s billing related, to please call and/or email instead. Of course, given we attend the gym all of the time, we can always handle it in person on the next gym day— though we do not need to be hounded on redundantly. We’ve also considered transferring gyms entirely, which is not ideal for our convenience and a poor member experience overall from this location.With this said, we want to say thank you on behalf of this gym and especially Coach Nikki for setting the standard of professionalism (not just commercialism for sake of the quick buck— you can tell she genuinely cares for people, we’d know because I was a trainer myself, and Chae-Lee who already possesses a corporate position in the sales industry), upholding a light environment, and a continuous energy of positivity toward every member whom walks through the front doors. The 5 star rating is thanks to Nikki, but not because of the gym as a whole. Other representatives do need improvement.Mahalo nui loa,Chase Koma & Chae-Lee Pollak

The gym was clean and ok if overpriced for what you get, but I was expecting that. What bothered me is I told them not to contact me with sales pitches for a membership and despite insisting they wouldn't, I got multiple calls, a voicemail, a text and multiple emails before I could get it to stop.

Best place to workout in Hawaii!! Staff is awesome including coach Nikki and coach George. I will recommend this gym to my friends. ✌️

My friend and I went here while visiting and loved the vibe! Super clean and friendly, everything you need for a solid pump and Kaeo is the nicest guy in Hawaii 🤘 we will be back ! …

Great gym! Very clean, professional staff, good equipment.

This is an amazing anytime fitness gym. It is beautiful and clean inside and outside. Don’t let the paid parking signs stop you as you have free parking when you go inside and register your vehicle. They give you two hours of working out which is great. I came in early on a Saturday and the gym Crystal clean. Location is central. Parking lot is smaller but parking all around.