UFC GYM Kailua, located in the vibrant Lau Hala Shops at 573 Kailua Rd #200, is a popular fitness hub in Kailua, HI. Offering a wide array of classes and personal training sessions, the gym boasts a staff of highly recommended coaches and a large, well-equipped facility. Open almost 24 hours on weekdays and generous hours over the weekend, it accommodates all lifestyles and fitness levels, making it a go-to spot for local fitness enthusiasts.
Pros:
- Highly praised personal trainers like Nikki, Kiana, and Joleen.
- Diverse classes available including unique offerings like Surfset.
- Open nearly 24 hours on most days, accommodating various schedules.
- Clean facilities with a welcoming atmosphere.
- Positive member experiences with front desk and overall staff.
- Good community and motivational environment in classes.
- Special features including hydro beds and a variety of equipment.
- Accessible location with ample parking.
- Frequent promotional deals.
- Childcare services provided, accommodating parents.
Cons:
- Recurring issues with management responsiveness and billing practices.
- Some complaints about understaffing at critical times.
- Reports of overcrowded space and insufficient weightlifting equipment during peak hours.
Location / Contact
- Address: 573 Kailua Rd #200, Kailua, HI 96734, United States
- Phone:+1 808-800-2958
- Email:contact@ufcgym.com
- Website:ufcgym.com
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 573 Kailua Rd #200, Kailua, HI 96734, United States .
The contact number is +1 808-800-2958
This service is listed under Gym .
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The Kea-David Ohana
2 years ago
UFC Kailua is very clean, open and has a lot of natural light coming into their space. Its on the second floor which is fine, you can get a pre warm-up walking up the stairs or there is a elevator. Theres lots of parking. I enjoy working out here. I have gone to the UFC waipahu before prefer Kailua instead because of how bright it is. They have all the equipment you would expect from the UFC gyms but they do not have octagon which I personally feel is fine, but I know a lot of others would not be happy.
Tj You
2 years ago
One of the worst gyms I’ve seen. Expensive, crowded always, machines are really bad for muscle building, not enough benches, light placement is awful, too many cardio machines, no squat or deadlifting really at all. Pretty small too only gym I can go to but it’s god awful. Like why is there only 3-4 flat benches and two adjustable inclines it makes no sense. Sometimes I go and can’t even workout and have to go home and wait till later.
Lindsey Turner
2 years ago
I am So conflicted writing this.Positive notes-The trainers and coaches are AMAZING! They truly make this gym worth it. Chase is one of the best personal trainers I have ever seen. He is knowledgeable and motivating. I recommend him 100%. I have been in the gym religiously for about 4-5 years now, and I learned a lot from him in just a few short months and saw so much progress!Becca is another trainer who is awesome. Great attitude, helpful and will answer any question you have.Kehkoa is a trainer and massage therapist. I have had massages all over the world for the last 8 years, and he is one of the best I have ever had. I learned more from him about my neck/back pain than any of my physical therapists.Negative side-Pricy, but sometimes they have deals.Crowded & not enough squat racks.Freezing/Billing- They are quick to take money, but it takes a lot to get someone to respond to you if there is an issue with it. I had major surgery on my wrist and have a doctor's note to cancel. I emailed it, never received a reply back. I have called, and most of the time, no one answers, and you can't leave a message because the voicemail is full, and I have even texted two other people about it with ZERO response.Overall,The trainers, coaches and massage therapist make it worth it. Other than that, it's just another busy and pricey gym.
Noell Bylaardt
2 years ago
I love this gym. The staff is incredible especially Rebecca Duran. If you need a coach, she's amazing. Michelle (mich) always has a wonderful greeting and smile even at 4am!
Jacob Pisana
2 years ago
I have contacted this gym 10-15 times in regards to membership fees via email, telephone, and even over Instagram (that’s how unresponsive they are) but have still not received any communication back and it’s been about 6 months. I was at this gym over a year ago and canceled my membership due to substandard practices. I recommend staying away from this gym.
T. Sandi
3 years ago
Coach Nicole is great, I appreciate the friendly staff. It gets bery busy around 5 so you gotta wait for machines to free up. But I enjoy using the facility
kekoa anderson
3 years ago
Great facility with a very knowledgeable staff. They even offer training classes for your keiki from H.I.I.T boxing to MMA.
PeterAnthony Ofthe familyBird
3 years ago
VERY NICE PEOPLE WORK THERE NOW.. a year ago, not so much. I'm very glad I gave this great gym a second try.
Patrick Jordan
3 years ago
Super friendly and helpful staff...clean...great equipment...trx...everything you need for a balanced workout...great cardio equipment and classes and private training too..
Jessica Wilkins
3 years ago
I have the same story as the previous post! Either UFC gym is committing fraud or just completely inept at management and accounting. Don’t give them your credit card information! I signed the membership cancellation papers early last year (2020), was free and clear from my membership, and just now received a random charge on my card. I have contacted them multiple times to get this resolved and they’ve basically ignored me and told me I had to submit and claim and do all this legwork to correct the fraudulent charge. I cancelled my membership a year ago! Management is unhelpful and customer service is terrible.