Planet Fitness in Jacksonville offers a vast and clean gym environment with modern equipment. Located on 2085 N Marine Blvd, this fitness center is open 24 hours most days of the week, providing flexibility for gym-goers. Many customers praise the friendly staff, abundant machines, and well-maintained facilities which includes extras like hydro massage beds.
However, some members have raised concerns about the presence of female staff in the men's locker room, customer service issues, and discrepancies in crowd meter readings. Therefore, while many enjoy the positive and equipped atmosphere, be mindful of these potential downfalls.
Pros:
- Modern and clean facility.
- Open 24 hours on most days.
- Friendly staff.
- Hydro massage beds available.
- Abundant gym equipment.
- Well-maintained.
- Huge parking lot.
- Convenient location.
Cons:
- Female staff in men's locker room.
- Customer service issues.
- Crowd meter inconsistencies.
Location / Contact
- Address: 2085 N Marine Blvd, Jacksonville, NC 28546
- Phone:(910) 375-1672
- Website:planetfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 10 reviews.
The address is: 2085 N Marine Blvd, Jacksonville, NC 28546 .
The contact number is (910) 375-1672
This service is listed under Fitness Center .
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Virgil Flint IV
10 months ago
Nice staff, clean place.My only complaint is that they regularly have a woman attend the men's locker rooms. This is disturbing to most of the men I talk to about it in the locker room. I also feel it is not right to have that woman have to see men literally naked while doing her job. I don't know why a woman is being expected to work in an environment with undressed men. I wouldn't feel comfortable if I were a lady in that environmentWhen someone brought it to their attention, they just perpetually keep a sign up that says that a woman is currently cleaning the men's restroom.
Angel Rivera
10 months ago
Great gym experience. Doesn't ever feel too crowded. Plenty of machines to go around for whatever work out you're trying to get in.
Anthony Melso
10 months ago
They got a new manager lady and she is super wonderful! My GF and I attend regularly and were somewhat disenhartened by the original manager and the attitude of the staff but everything is Peaches and Cream now! Love this gym, everything is clean and friendly now!
lena
11 months ago
Customer service needs work I really enjoyed the gym but turning someone away just to use the massage chair for 10 mins like come on man it wasn't that busy. SMH well... assistance manager David I didn't like the service at all and was rude.
Robert Arndt (OmniscientPhotography.com)
11 months ago
This planet fitness location and the other locations in Jacksonville are by far the two best gyms overall even compared to its competitors, and I've been all over the country.The most beautiful bathrooms i sense this location of actually newer so it would be unfair to conpared out to the other planet fitness in time your going to get water stains regardless how good your coaching practices are.Huge gym equipment selection. i want to say more than the haggard location, which is a much bigger layout. The staff is really friendly. I even saw one of my favorites who i presume got relocated to this gym.All in all flawless. Will add a panarama soon.
Russell Whaley
1 year ago
I started going to this location back in July and I’ve been extremely pleased with my experience. I always go in the mornings and the morning staff are absolutely amazing. They always greet me and my wife with a friendly welcome and they always remember our routine and have the hydro massage bed ready after our workout. I would absolutely recommend this location to anyone looking for a home gym.
Matt Roark
1 year ago
The people at the desk are rude, they're bothered when you have to use you # to check in. The smith machines for 1 are layed out backwards. Even though it's less than a minute from my house I would not use this place, bad attitude employees and not willing to look further into any questions members have is just way to much work for them. I'd find ANY gym and I can promise you your be happier than this planet fitness.. not to mention no one could explain why I was charged $77 month. Bottom line when your in customer service you gotta do way better... to the owner, I'd start looking for nice likable people to help because this quality of customer service will just make a business fail.
Nathaniel S.
1 year ago
Used to go to the old location, loving the new one! Closer to home, and brand new equipment. Can get busy but everyone here moves pretty quick so you’re able to use the equipment you want. Only complaint is I checked the “busy meter” and it didn’t reflect as when I showed up, saying it was low but it was packed.
Kailan Faulkner
1 year ago
My first time going to this planet fitness location. My plan was to come after the beach to take a shower and continue on with my day. After arriving and trying to sign my guest in I was given an attitude. After I took my shower I was going to sit down and wait for my partner, however I was then met with more attitude, and was told to sign back in after I took a 10 min. Keep in mind this was not during peak hours, according to the heat map, and I never left the facility after signing in originally. This location needs to work on their customer service.
Matthew Nielsen
1 year ago
Absolutely incredible fitness center! They have everything you can think of and more. Extremely clean, well maintained, and remarkable staff. Not to mention this place is huge and there is plenty of parking. I am so thrilled I decided to get a membership! 💪🏼 …