Planet Fitness in Jacksonville, NC is located at the New River Shopping Center and offers 24/7 access to its clean and spacious facility. Patrons can enjoy a variety of workout equipment, including treadmills, bikes, and weight machines, alongside special amenities like massage chairs, hydro beds, and tanning beds. The staff is highly praised for their friendliness and professionalism, contributing to a welcoming and supportive environment for both beginners and experienced gym-goers.
However, some members have reported negative experiences with membership cancellation policies and inconsistent quality of customer service. While Planet Fitness emphasizes a judgment-free zone, the gym may not cater well to highly experienced weightlifters due to limited free weights and specialized equipment.
Pros:
- Open 24/7 for convenience
- Clean and well-maintained facility
- Friendly and helpful staff
- Variety of workout equipment
- Affordable membership rates
- Judgment-free environment
- Massage chairs and hydro beds available
- Special amenities like tanning beds
- Spacious with plenty of machines
- Helpful trainers and classes
Cons:
- Inconsistent enforcement of policies
- Complicated membership cancellation process
- Limited free weights and specialized equipment
Location / Contact
- Address: 1231 Hargett St, Jacksonville, NC 28540
- Phone:(910) 320-8648
- Website:planetfitness.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 1231 Hargett St, Jacksonville, NC 28540 .
The contact number is (910) 320-8648
This service is listed under Gym .
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Kerry Blakley
10 months ago
Great place to workout. Clean, well maintained, and safe. Glad I joined!
Brett Alvens
10 months ago
Staff is amazing and facility is always clean. Employees are above and beyond. Give them a fat Christmas bonus because I will continue my membership because of their kindness and hard work keeping that place fresh and clean!
ken taylor
10 months ago
Awesome use while you travel.
Sabrina Walmsley
10 months ago
Advice from a former member, once you cancel with this gym, then go to your bank and make sure they block any further payments. They stole a lot of my money and even double charged me a couple times. Refused to return my money. I would avoid this gym at all cost until they fix their money situation.
Cathy Brinson
10 months ago
Went in with a friend to check it out...great place...lots to do to be Fit and Beautiful
Jasmine Leaks
10 months ago
They are stealing my money I’m no longer with the guy that’s used my card they said they was gonna take my card off file n keeps taking my money I have Stage 3 B kidney failure n now I can’t get my medicine out the shop
Thomas Humphrey
10 months ago
My planet fitness is always clean and the staff are always very friendly and helpful!
Tristian Sebastian
10 months ago
Great GYM and very spacious and clean. Plenty of parking, even for big rigs. I show up at 2am when the gym is not crowded.
Cassie loves pink
11 months ago
The staff is very nice and friendly.
Francisco Ortiz
11 months ago
I am a life long member, and recommend planet fitness to anyone, who wants to begin transformation