Retro Fitness, located at 2 Garfield Ave in Jersey City, NJ, offers a variety of gym services with a spacious layout and free parking. The gym features a clean environment with friendly staff and a good mix of equipment. However, many members expressed concerns over billing practices, customer service, and issues with class schedules and equipment maintenance. Some reviews highlight positive experiences with group classes and personal training, while others note difficulties in membership cancellation and poor handling of member complaints.
Pros:
- Convenient location with free parking.
- Friendly and helpful staff.
- Clean environment, including bathrooms.
- Wide variety of gym equipment.
- Good mix of free weights and machines.
- Positive group class experiences.
- Pleasant atmosphere.
- Great protein shakes.
- Not crowded during peak hours.
- Regular equipment maintenance.
Cons:
- Issues with billing and cancellation.
- Poor handling of member complaints.
- Inconsistent class schedules.
Location / Contact
- Address: 2 Garfield Ave, Jersey City, NJ 07305, United States
- Phone:+1 201-763-7649
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (62)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 62 reviews.
The address is: 2 Garfield Ave, Jersey City, NJ 07305, United States .
The contact number is +1 201-763-7649
This service is listed under Gym .
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Dawn Joseph
7 years ago
It's convenient, the atmosphere is comfortable; the equipment is always working condition & the staff is helpful and respectful.The one that gets me, members not wiping down the equipment when they are done ....nasty😟Retro employee and management should be reinforcing this practice daily.
Yuriy
7 years ago
Really awesome gym. All brand new equipment which is maintained well, great atmosphere and people, and somehow doesn't get that crowded even during peak times.