Genesis Health Clubs - KC Racquet Club in Merriam, KS, offers state-of-the-art facilities, making it a preferred choice for both locals and visitors. The gym provides a wide array of equipment and specialized areas for various workouts. Many reviews highlight the cleanliness, friendly staff, and effective trainers, making it appealing to fitness enthusiasts. The club also features excellent membership options, seamless processes, and additional amenities like smoothie bars and tennis courts.
However, some patrons report issues with customer service, particularly concerning front desk staff. There are also occasional complaints about billing practices and security concerns. Despite these drawbacks, the positive attributes like helpful trainers and clean, well-equipped facilities make it a strong contender for fitness needs in the area.
Pros:
- State-of-the-art facilities.
- Wide variety of equipment.
- Extremely friendly and knowledgeable staff.
- Excellent customer service from trainers and assistants.
- Very clean and well-maintained environment.
- Additional amenities like smoothie bars and tennis courts.
- Effective and motivating group classes.
- Quick and easy membership process.
- Personalized training options.
- Friendly and welcoming community.
Cons:
- Some front desk staff have been reported as rude.
- Issues with billing practices.
- Security concerns in parking areas.
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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People Also Viewed
Serina Rowan
1 year ago
**What is allowed to happen isn't okay! This relates to the company!Although I don't like some of the management at this location. It is by far my favorite layout. Every gym should have the cardio facing the weight floor. It motivates. Unless there is some spectacular view out the windows.
rebecca maffei
1 year ago
I had such a great experience at this Genesis!! Tyler was super helpful and so kind. The equipment was great and there is tons to do. Very clean and very sanitary. I would absolutely recommend!!
Andrew Irizarry
1 year ago
Gym was super clean & staff was super friendly! Tyler took care of us and took his time to explain everything to us, 10/10 experience, wish i could add more stars
Joseph High
1 year ago
Great first experience at this location! Plenty of free weight equipment and clean gym!
Dre'Sun El-Bey
1 year ago
Awesome location. Tyler really helped me being from out of state. If you are traveling this is your guy!!!
Jonathan Gilkey
1 year ago
This location was clean, spacious and organized. Great gym
Jose Maria Sosa Torres
1 year ago
Nice and clean space, enough machines to not bother other people and a five-star staff.
Elijah Johnson
1 year ago
Front desk was helpful and kind. Would Definitely Recommend this location.
Taylor DiNota
1 year ago
Good gym! Nice and big, and clean. Great turf area.Just wish they had the AC on a little higher, pretty warm inside.
Tiarra Christian
1 year ago
It pains me to have to say this but I am very disappointed that the kid’s club teachers are being treated unfairly and being discriminated against because they’re black! There are a handful of specific employees that are being talked about and discriminated against while at the facility and it truly breaks my heart because me and my kids love the kid’s club teachers. They have done a wonderful job with looking after and taking care of my children while my children were in their care! I really wish that Tramel would come back because when Tramel was GM and around there were no issues at all whatsoever!