Genesis Health Clubs - KC Racquet Club in Merriam, KS, offers state-of-the-art facilities, making it a preferred choice for both locals and visitors. The gym provides a wide array of equipment and specialized areas for various workouts. Many reviews highlight the cleanliness, friendly staff, and effective trainers, making it appealing to fitness enthusiasts. The club also features excellent membership options, seamless processes, and additional amenities like smoothie bars and tennis courts.
However, some patrons report issues with customer service, particularly concerning front desk staff. There are also occasional complaints about billing practices and security concerns. Despite these drawbacks, the positive attributes like helpful trainers and clean, well-equipped facilities make it a strong contender for fitness needs in the area.
Pros:
- State-of-the-art facilities.
- Wide variety of equipment.
- Extremely friendly and knowledgeable staff.
- Excellent customer service from trainers and assistants.
- Very clean and well-maintained environment.
- Additional amenities like smoothie bars and tennis courts.
- Effective and motivating group classes.
- Quick and easy membership process.
- Personalized training options.
- Friendly and welcoming community.
Cons:
- Some front desk staff have been reported as rude.
- Issues with billing practices.
- Security concerns in parking areas.
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Ben S
2 years ago
From the second you walk in to the amazing amenities, this place is 5 star quality all over! Shout out to Ryan and Tyler for being amazing and over the top!
Charles Crane
2 years ago
Great gym, great employees. Lobby is legit and huge options form achiness and free weights. Club manager was great. 10/10.
Taylor K
2 years ago
Super nice staff and lots of equipment. Visiting from out of town and happy to have a solid place to workout while I’m here!
Greg Gomberg
2 years ago
Came to Genesis Health Club without ever attending before. The equipment is nice, and everything is updated. Highly recommended to try for new members!
Trevor Jones
2 years ago
Super clean gym! Very friendly staff! Tyler G. helped me during my visit today and really appreciated him showing me around I signed up on the spot!
Rheijan
2 years ago
Great gym and ask for Tyler when you’re there, 10/10 customer service.
Steven Thomas
2 years ago
I am enjoy this location because the staff is very nice they care about you The trainer is very good at their job
liza coach
2 years ago
Love this club, always clean, staff are friendly and helpful! Ryan the manager was extremely helpful in getting us set up to work out here as well! If you are choosing a genesis chose this one!!
Jaylon Campbell
2 years ago
Nice clean facility. Tyler was super helpful in walking me through my membership! Definitely one of the better Genesis clubs in the area
Dylan Nguyen
2 years ago
Gym is really nice! The equipment is super clean and new and the trainers and employees are very helpful!