Genesis Health Clubs - KC Racquet Club in Merriam, KS, offers state-of-the-art facilities, making it a preferred choice for both locals and visitors. The gym provides a wide array of equipment and specialized areas for various workouts. Many reviews highlight the cleanliness, friendly staff, and effective trainers, making it appealing to fitness enthusiasts. The club also features excellent membership options, seamless processes, and additional amenities like smoothie bars and tennis courts.
However, some patrons report issues with customer service, particularly concerning front desk staff. There are also occasional complaints about billing practices and security concerns. Despite these drawbacks, the positive attributes like helpful trainers and clean, well-equipped facilities make it a strong contender for fitness needs in the area.
Pros:
- State-of-the-art facilities.
- Wide variety of equipment.
- Extremely friendly and knowledgeable staff.
- Excellent customer service from trainers and assistants.
- Very clean and well-maintained environment.
- Additional amenities like smoothie bars and tennis courts.
- Effective and motivating group classes.
- Quick and easy membership process.
- Personalized training options.
- Friendly and welcoming community.
Cons:
- Some front desk staff have been reported as rude.
- Issues with billing practices.
- Security concerns in parking areas.
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Taylor K
1 year ago
Super nice staff and lots of equipment. Visiting from out of town and happy to have a solid place to workout while I’m here!
Greg Gomberg
1 year ago
Came to Genesis Health Club without ever attending before. The equipment is nice, and everything is updated. Highly recommended to try for new members!
Rick Lorence
1 year ago
Great health club. Lots of equipment for my high school son to develop his baseball strength.and conditioning. Working for the next level of baseball.
Ben S
1 year ago
From the second you walk in to the amazing amenities, this place is 5 star quality all over! Shout out to Ryan and Tyler for being amazing and over the top!
Trevor Jones
1 year ago
Super clean gym! Very friendly staff! Tyler G. helped me during my visit today and really appreciated him showing me around I signed up on the spot!
Steven Thomas
1 year ago
I am enjoy this location because the staff is very nice they care about you The trainer is very good at their job
Rheijan
1 year ago
Great gym and ask for Tyler when you’re there, 10/10 customer service.
Chico Blue3
1 year ago
Best Gym I’ve been too!!!Ever since switching to this gym I’ve never felt better than ever, the facility is always clean the staff is amazing and all the machine’s in the world, if you are thinking of getting a membership hit up my boy Tyler the assistant manager ❗️
Capital City Goofball
1 year ago
A truly awful gym. The equipment isn’t bad but the clientele is horrendous. No rules are enforced so if you don’t mind waiting behind people recording their workouts for TIK TOK while taking up four pieces of equipment then this gym is for you. At night it’s worse. Three year old kids running around the workout floor while the one person at the front desk plays on his phone.
Brandon Parsons
1 year ago
Over priced for the quality of the gym. Limited hours and equipment. Locker room was always a mess (if you need a towel just grab one off the ground!) and a day pass is almost as much as other gym memberships at 25 dollars. The only reason I gave 2 stars is because Tyler is a homie