Genesis Health Clubs - KC Racquet Club in Merriam, KS, offers state-of-the-art facilities, making it a preferred choice for both locals and visitors. The gym provides a wide array of equipment and specialized areas for various workouts. Many reviews highlight the cleanliness, friendly staff, and effective trainers, making it appealing to fitness enthusiasts. The club also features excellent membership options, seamless processes, and additional amenities like smoothie bars and tennis courts.
However, some patrons report issues with customer service, particularly concerning front desk staff. There are also occasional complaints about billing practices and security concerns. Despite these drawbacks, the positive attributes like helpful trainers and clean, well-equipped facilities make it a strong contender for fitness needs in the area.
Pros:
- State-of-the-art facilities.
- Wide variety of equipment.
- Extremely friendly and knowledgeable staff.
- Excellent customer service from trainers and assistants.
- Very clean and well-maintained environment.
- Additional amenities like smoothie bars and tennis courts.
- Effective and motivating group classes.
- Quick and easy membership process.
- Personalized training options.
- Friendly and welcoming community.
Cons:
- Some front desk staff have been reported as rude.
- Issues with billing practices.
- Security concerns in parking areas.
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Samuel
3 years ago
I read every one star review in the last year. Literally none of those reviews even accurately reflect what is actually going on in the gym and at this facility.It is not a five-star personalized service where everything needs to be done according to how you would like a gym to be ran.It is a gym with hundreds of thousands of dollars worth of weightlifting equipment. Classes. Tennis courts. I would rather spend more money here than a cheaper gym like planet fitness that is always crowded.If a part of the gym or bathrooms are dirty. Yes it is the facilities responsibility to keep it clean but it is also the members duty to keep the gym accountable when things are obviously not brought to their attention.This is a great gym. With great equipment. And a nice boozy bar for you to get your drink on after a hard workout or just for a happy hour if you're feeling in for a drink.This gym gets the job done for fitness and general well-being when trying to train your body.Do not listen to the one star review that have been made before April 29th, 2022.This gym is literally 6 minutes from my house and is a great place for me to workout after work.
Martina Messmer
3 years ago
For those of you who don't have a gym membership or or tired of boring, old Planet Fitness, come down and check out the new and improved Genesis Health Club in Merriam off of Frontage Rd. You'll love the new amenities. It has everything you need for a complete bodybuilding experience. They're very clean and it doesn't get too crowded like other gyms. You'll love it & it's sooooo worth it.
Nancy Stiles
4 years ago
LOVE this place! The recent renovations are amazing- very aesthetically pleasing, great new equipment, the new locker rooms are fantastic, plenty of space for all types of exercise. It’s clean, the staff is very friendly, welcoming and very helpful, and it’s well air conditioned during the summer unlike a lot of gyms this time of year!
S L
8 years ago
The Regional Manager Trevor Clay swears the men's steam room is cleaned every day. But the photos clearly shows some Black growth on the walls and if you wipe the wall with a paper towel it is evident that the room hasn't been cleaned for weeks. Cleanliness is not a priority of this place.