Genesis Health Clubs - KC Racquet Club in Merriam, KS, offers state-of-the-art facilities, making it a preferred choice for both locals and visitors. The gym provides a wide array of equipment and specialized areas for various workouts. Many reviews highlight the cleanliness, friendly staff, and effective trainers, making it appealing to fitness enthusiasts. The club also features excellent membership options, seamless processes, and additional amenities like smoothie bars and tennis courts.
However, some patrons report issues with customer service, particularly concerning front desk staff. There are also occasional complaints about billing practices and security concerns. Despite these drawbacks, the positive attributes like helpful trainers and clean, well-equipped facilities make it a strong contender for fitness needs in the area.
Pros:
- State-of-the-art facilities.
- Wide variety of equipment.
- Extremely friendly and knowledgeable staff.
- Excellent customer service from trainers and assistants.
- Very clean and well-maintained environment.
- Additional amenities like smoothie bars and tennis courts.
- Effective and motivating group classes.
- Quick and easy membership process.
- Personalized training options.
- Friendly and welcoming community.
Cons:
- Some front desk staff have been reported as rude.
- Issues with billing practices.
- Security concerns in parking areas.
Location / Contact
- Address: 6501 E Frontage Rd, Merriam, KS 66202, United States
- Phone:+1 913-722-2001
- Email:[email protected]
- Website:genesishealthclubs.com
Rating Stats
Reviews (74)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 74 reviews.
The address is: 6501 E Frontage Rd, Merriam, KS 66202, United States .
The contact number is +1 913-722-2001
This service is listed under Gym .
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Caroline Horn
2 years ago
I love the group classes, the instructors Sarah and Anna are very motivating and make the workout fun! I also like the tennis program. I signed up for the beginner’s program and am learning those essential skills to be able to enjoy playing. My son is also enrolled in the tennis kid program and loves it! I also had an opportunity to try personal training and it was amazing! Chris from Personal Training matched me with one of their trainers Dave. He was so knowledgeable and guided me through a workout like I never had before!
Martina Messmer
2 years ago
For those of you who don't have a gym membership or or tired of boring, old Planet Fitness, come down and check out the new and improved Genesis Health Club in Merriam off of Frontage Rd. You'll love the new amenities. It has everything you need for a complete bodybuilding experience. They're very clean and it doesn't get too crowded like other gyms. You'll love it & it's sooooo worth it.
Nancy Stiles
3 years ago
LOVE this place! The recent renovations are amazing- very aesthetically pleasing, great new equipment, the new locker rooms are fantastic, plenty of space for all types of exercise. It’s clean, the staff is very friendly, welcoming and very helpful, and it’s well air conditioned during the summer unlike a lot of gyms this time of year!
S L
7 years ago
The Regional Manager Trevor Clay swears the men's steam room is cleaned every day. But the photos clearly shows some Black growth on the walls and if you wipe the wall with a paper towel it is evident that the room hasn't been cleaned for weeks. Cleanliness is not a priority of this place.